LensCrafters, Fairlawn OH

The staff was perfection! Amazing customer service! They didn’t have the ray ban sunglasses at lense crafters and walked with my to sunglass hut to pick out the style and went back with my to lense crafters to order! Sooooooo kind and helpful! Way to go summit mall lense crafters in Akron ohio

I can’t say enough about this LensCrafters location. Fabulous customer service and very quick. Thank you Chastitie

Awesome experience! Heather went out of her way to help me get the glasses and sunglasses I wanted and made sure I got the best deal I could! Thank you so much Heather!

Excellent customer service! Helped me with fitting frames for new, old and frames and hadn’t even purchased in store. Friendly, chatty and appreciative for me stopping in. A+

Best experience the staff Shannon, Heather and Chastitie. I had a horrible experience at canton and will only shop here they definitely deserve some type of recognition maybe a pizza party or a raise I vote for both. 10/10

I visited Lens Crafters at Summit Mall today for eye exam with Dr Ami Patel and purchase of eyeglasses and sunglasses. Eye exam was seamless and professional. Then, Trinaty helped me pick eye glasses and sunglasses. Several of each in fact! I found her professional, knowledgeable and fun! She helped me to further understand bifocals and the benefits versus just doing a single vision lenses. She made a huge difference for me and I can’t say enough good things about my experience because she assisted me. Very patient! So happy to have chosen Lens Crafters! Highly recommend. Variety of offerings is incredible! Thank You!

Melissa is quite possibly the rudest person! She works on the doctor side of Summit Mall Location. She is condescending, and not nice. When I asked her to check something she was annoyed that she had to do her job!

The LensCrafters store in Summit Mall fixed my sunglasses immediately and free of charge. Chastitie was so kind and helpful and the entire team made my experience so seamless. Thank you!

Shopping with Trinatyand Chastitie are so awesome to work with. I can't thank you gals enough for helping me with my glasses and new lenses! You're the best!

Shopping with Shannon was a fabulous experience! She took time, was respectful and very honest as to how the frames either did or did not fit my face! She was so professional and fun all at the same time. I purchased 2 pair of glasses and will shop with LensCrafters and Shannon again! Thank you for a great experience!

Heather - assistant manager- did an amazing job. I’m very happy with the service and professionalism. Heather rocks!

Our experience in the store was exceptional. Trinity, l who fit us with glasses was the best we ever had. She was very knowlegable, personable, and kind.

Everyone was so nice, extremely helpful, just a.pleasure to work with finding the perfect glasses. I highly recommend Lenscrafters Summit Mall!