LensCrafters, Middleburg Heights OH

Rita is absolutely amazing. Extremely helpful & very personable. Rita took care of everything during my eye exam. I highly recommend dealing with Rita. After my exam, I had the dreaded decision of choosing which frames I wanted & what looked good, let's face it, glasses completely change ur appearance so u need to make the right choice. That's where Sue came in, she went above & beyond helping me pick the right pair. She also helped with ordering a pair for my Sister who is incarcerated. The doctor is amazing too but Rita & Sue made my whole experience so smooth & joyful. I highly recommend going to this location & talking to these two wonderful women. I love my new glasses

Great staff. Receptionist very friendly and patient; doctor has excellent skills including communication with patient; eyewear team super engaging. Good product selections. Give them a try! Wife and I both very pleased.

My son and I had a very pleasant interaction with Darlene, who was very attentive and professional. Took her time to explain the details of my son’s eye prescription.

Temika was extremely helpful was very knowledgeable of the product and got me taken care of.

We were so glad to find Darlene working for LensCrafters. She had taken care of us for years when Sears Optical was in business. Darlene is experienced and listens to your wants & needs. She is excellent.

For first time customers, we had a wonderful experience. Our family was well taken care of. Weekend appointments, a huge bonus! Dr Lemke was wonderful, he's personable and knowledgeable. Explained everything thoroughly. His assistants were pleasant and good conversation. The frame CSR was absolutely fantastic. We ordered 2 sets of frames for 2 different RX. We were able to leave same day with one pair. They were made while we waited. Payment options are available and offered if you choose that route. It's nice to know there's some flexibility if it's ever needed. So excited to see the other pair, anxiously waiting it's arrival. We're extremely happy we chose this location for our prime location.

I was first time customer at Lens Crafters, I had a great experience at the Southland location in Middleburg Heights, Ohio. I highly recommend the service & staff, especially Sue who helped me with my new frames & lenses.
Thank you
Rose Hutchinson

Dave was great! I came in right before the place closed because I get off of work late and I needed my glasses fixed in order to do my job the next day. I was in and out of there in a few minutes free of charge. This was professionalism at its finest. The staff is always warm and welcoming even when they're trying to close and go home! Thanks again LensCrafters! I will never go anywhere else!

My sales associate Sue was very friendly and professional as well as knowledgeable. She made my whole experience enjoyable and pleasant. Dave was great at fixing my existing glasses until I pick up my new ones. I will always go back when needed!

Excellent eye exam. Everyone was friendly and nice. Very accommodating to make lenses for my oddball cycling frames. Very happy.

I came in to have my glasses adjusted. They were pretty out a whack from falling asleep with them on. Sue did a great job and always does! She has adjusted them for me a couple times and always gets them back to practically brand new. Thanks again Sue!

Just got back from picking up my new sunglasses…. I also bought glasses at the same time and picked those up on Monday…. Linda the manager was a pleasure! I also want to mention Sue…Ryan…and Darlene who all helped me…they were all extremely friendly and helpful and honest about what frames looked better than others…lol…I appreciated their opinions…I have always gone to this LensCrafters and every time my experience has been wonderful…. I always tell family and friends to go there when they are in need of glasses and /or contacts! Thanks to the whole crew!

Enjoyed our shopping experience with Darlene and especially appreciated her knowledge and advice. However, trying to figure out the billing with your accounting system was a real pain.

Wonderful experience! Sales reps are very helpful and knowledgeable. Pleasant personalities. Love Linda and Sue. Offers wonders suggestions in frame selections as well as looking for best affordable deals

Great selection and styles. The people working are very nice and helpful with any questions