Life Storage - Richmond Heights

The staff was very friendly. Their process of getting and paying for a storage unit was easy.

Miya was EXTREMELY helpful in getting a storage space, close to the elevator within a short amount of time. THANK YOU!

Love this facility! I was there to buy a unit and the employees were all so nice and helpful. Facility is super clean and lighted and one of the best facilities I’ve been to! Jay, Mya and Nick were all there the day I came and were wonderful to work with!

Horrible I have had my items at this storage unit for a minute now and I guess someone bought them out with out any warning they took a 69.00 bill and raised it to 125 I for one don’t appreciate price hikes it’s not what I signed up for definitely wouldn’t recommend.

I am looking for a storage facility in the area and the gentleman I spoke with was very professional and courteous. He was pleasant and I could tell he cared about my situation. I wish we could deal with more people like him.

Staff was fast & very professional. They opened doors for us to move our stuff in & we were done in 20 minutes. Very impressed & we had a pleasant experience. Also, very affordable.

The manager Jason was super helpful! He was very informative over the phone, and it was nice to see he was just as helpful in person.

I came in to check out a unit and Jay was very helpful. I highly recommend anyone speak to him if they are considering a rental. He makes you feel like family!

Great storage location got lots of help from Jason wouldn’t choose another storage company if you’re in the area!

Jay was outstanding! His customer service was impeccable and he was very knowledgeable throughout this entire ordeal. I will be referring all of my family and friends to this establishment, thanks to the help of Jay! He was awesome! And personally, I believe he deserves a raise. I will always use you all for my storage space in the future.

The manager Jay was extremely helpful with recommending what size storage unit I would need. Took the time to walk me through the steps and didn’t rush the process.

The business was very clean big spaces for stair age staff was friendly helpful with questions as well as any late payments or problems with payment located in a great area.

This is a clean and bright facility with excellent staff. Maya was so very helpful and pleasant to us. Would recommend to all!

Jay was really helpful, he always had an answer for me and went above and beyond to guarantee I got what I needed and everything was convenient for me. I'm really satisfied with the service I received.

Lost my key and was unable to get into my unit. The store manager there was extremely helpful and accommodating. Have used them twice now for storage between school semesters and absolutely would again

The site wasn’t showing the unit I was trying to rent online. The lady was nice enough to still give me the online discount even though I had to do the application process in-store.

Alithea and Juanita provided quality customer service! They were both extremely patient and polite and very helpful! Thank you!