Lowe's Home Improvement, Reynoldsburg OH

Id give 0 stars if I could. I purchased a fence from lowes and for them to contract and build it. I guess the guy who did the measurements based off the survey I provided from the company that built my home didn't read them right and some of my fence was built on my neighbor property. I was unaware due to lowes selling the fact that they take care of everything as well as the permits. 2 years later the city informs me of their property audits. Lowes now tells me it's my fault and the city fault that they built the fence on my neighbors property and I have to buy supplies and pay to get it fix. Although lowes never got the permit inspected or approved by the city like they said they were going to do two years ago. IM WARNING YOU ALL STAY AWAY FROM THE CONTRACTORS DEPARTMENT. Sadly there are several homes in my development in pataskala with the SAME PROBLEM. Lowes has lost a loyal customer. Cutting up my credit card and won't buy a single thing from them. I'll make the drive to Home Depot or Menards.

Don't buy an refrigerator there.they are selling products that are out of stock.i will never shop there again. Management there doesn't care about customers at all.

I went with my mom she went to get a key made of this product called The Club (for those of you who grew up in the 90's if you know, you know also use Google if you didn't) Anyway Lowes doesn't carry that particular key cause it's and unusual one so at least they were honest and to be fair they key is weirdly shaped.

Always what you need. Prices are medium, employees are good help and stock and organization is good.

Came in to buy Ego weed trimmer and hedge trimmer. Sat there for 20mins no help. Approached an employee in another section after not finding anyone in that section and they said they'd go find someone to unlock merchandise. 15 mins goes by and nothing. Had to leave after my 2 year old finally ran out of patience. Very aggravating.

Came to Lowe's to pick up some materials to build some stairs for my pool. Got all the hardware, had all the boards loaded up only to find out that their saw is allegedly broken. Pretty weak lowe's, pretty weak. Guess I'll try Home Depot. Do not recommend Reynoldsburg Lowes

Customer decides to come into the Garden Center to buy 4 bags of Mulch at 7: 50pm. Quick in and out. Enter the GC at 7: 50, load up 4 bags, arrive at checkout at 7: 53 only to find they closed the gates early. Poor customer service. Very disappointing.

They have everything I need and the store is clean but their systems suck compared to home Depot. They need to upgrade their technology to make it easier for business buying/ tracking

The young lady (i didnt catch her name) in the bathroom section knew exactly what was describing and led me to where the part I was looking for, she was very kind, courteous, and friendly. I want to thank her again for helping me find what I needed. Thank you.

Went looking for method of keeping insects away from a picnic that has no electric. There will be young children and puppies there. Poisons are out. The candles and tour he's says either mosquito or say does not repel any insect.
Nothing useful found.

Do not purchase any appliances for installation unless your willing to wait forever. We purchased a dishwasher in March for installation. After many phone calls with more excuses than a teenager who has an attitude no dishwasher. The excuses included it was coming from Germany, it was in the store in the back, we will have someone call you back, because every time the system must be down, multiple times on hold the longest being 20 minutes and transferred around the store, no dishwasher 3 1/2 weeks later! I finally just gave up and cancelled the order and got a refund. I will never purchase anything of any value again from this store. I’ll stick to flowers that I can bring home with me.

Well maintained, very friendly staff. This store is one of the better locations. However, it is Lowe's, so it's pricey.

The assistant manager Marcus is very unprofessional. Had a issue with some appliances we bought. He basically told he wasn't going to help me and hung up on me. I need to talk the store manager or district manager about this.

I enjoy shopping in Lowe's outdoor garden section. I can always find marked-down flowers, shrubs, etc.but it's almost impossible to locate a store representative when I need help! As someone who shops at Menards, Lowe's, and Home Depot. Lowe's is the most affordable but customer service is lacking! Home Depot customer service is amazing but store prices are noticeably higher! Lastly, the whole rebate thing at Menards is annoying! The quality of their products is questionable.

Parts and pieces aplenty. Terrible customer service. Lazy employees need fired. Bad location in a bad part of town. Hard pass

Just bought paint from Lowe’s. Unfortunately, employee was much more interested in scrolling his I-phone than serving customers. Even looked up at me and continued on his phone. And then when he finally came over he acted insulted because I asked him if he had time to help me.

I went into the store today and told someone I was there for an interview. A lady sent me to customer service and I was told that it was supposed to be rescheduled for the third time. The dude that should've been interviewing me is on lunch when I came in for the interview. I was then told that there was a request sent to me for a reschedule. I never got anything. At customer service I was given HR's number to reschedule it again. I'm not rescheduling or coming to the store again. It's ridiculous that they are extremely unorganized and unprofessional. They can't maintain communication. I'd give the rating a 0 if it was possible.