Lucore Automotive Services, Plain City OH

I called in they had a slot available same day and I was in an out in an hour. Great service, great price, and I would recommend them to friends & family!

I had a very poor experience at Lucore. First visit, so I called to make sure they could service my vehicle. Upon arrival I gave the information and was asked if it was a diesel- to which I responded no. Turned over the key and he said this is a key to a Mercedes. I indicated yes, it's a Mercedes. He said I thought it was a Ford. Started over- he asked me again if it was a diesel. I replied again it is not a diesel. Only wanted an oil change and tire rotation.but agreed to a diagnostics test due to a low fluid level- which I informed them of at drop off. Got a call during the day saying the car won't start, needs a new battery. Gave permission, not having much choice. Felt it odd since there was no prior indication the battery was an issue. Got a call later that the car was done. Got dropped off, went to the door- closed and locked. Called the number, no answer. The day was windy and cold so this was not optimal. Started walking around the lot and a man was coming out of the back storage (neither person I interacted with introduced themselves). I had to ask him if he worked there- he said yes. Checked me out- at which time he informed me there would be an extra 5% charge for credit card use. I wasn't happy about that- if you are going to do that it should be on your website and at the counter. The document they gave me didn't have my VIN number on it, mileage, any relevant vehicle information. They charged me an additional $50 for "extra oil". There was no diagnostic report- just a charge with the exact same information I gave them at check in. The battery was $200. They are 1/4 mile from Costco it is half of that there. I called about the RO (repair order) and lack of information. There person I talked to claimed it was on there. I scanned it and emailed it to them and asked them to email me a copy of the RO and the diagnostic report. No response. They do not have a legitimate management system- such as Mitchell1- or, they were unable to produce the documents. I even offered to drive back down and pick them up. Also all the settings on the vehicle such as radio, onboard computer, etc.were totally jacked up upon return. Very poor customer service, lack of knowledge, lack of reporting leads to serous questions about overall skill level and business ethics. I would stay far away from this establishment.

Places is awesome know what's going on and priced great. Refer there auto service to anyone for any problems.

They are our heros! Stayed late to get us fixed so we could get home to NY! I'd give them 100 stars if I could!

I have a 2016 Honda Civic that I've been trying to do a wheel hub bearing replacement on and have been struggling to do it myself. I took my wheel hub assembly here when I wasn't able to finish installing the wheel hub (was in about 80% before I couldn't more it anymore) and called lucore Automotive the next morning letting them know my issue. Within 30 minutes of calling them and taking the part to them I had a finished wheel hub bearing assembly. Really impressed by this service for this particular issue. Five stars.

If I could give Dave Carter and his staff 10 stars, I would! Dave went above and beyond on the engine issue I had with my 2012 Hyundai Santa Fe. He found info that I was unaware of about my problem, got me set up with a trusted Hyundai dealer to fix it. His work saved me not only time, but thousands of dollars. Thanks again, Dave!

I was satisfied with my experience at Lucore Automotive, and I would certainly recommend them. Especially if you have a Costco Membership.

My 2006 Accord needed to have the catalytic converter replaced, so I purchased the parts I needed and brought it to Rich and his team. Once they got into it, they discovered that due to the excessive rust underneath my car, I would need my entire exhaust system replaced. They were able to order the parts they needed and get my car taken care of pretty quickly. I appreciated them being thorough and not just throwing the new catalytic converter there when likely it would have only been a temporary solution and meant more of a headache for me in the long run.

The only issue I had with the work was the bracket for the muffler that came in the exhaust kit they used was too large, so my muffler rattled extremely loudly when idling until I was able to bring the car back in about a week later. To be fair, this only occurred once the car was warmed up, so perhaps they didn't notice on the test drive.

When I brought my vehicle back in, the team was able to get a new bracket on my muffler and out the door in about an hour and a half. While it was inconvenient going back again, my issue was resolved for a very fair price, it just took two trips (hence four stars).

Scheduled oil change at 11, arrived 15 minutes early. Truck not worked on until 11: 45, paid ($97.49) and left around 12: 20. Checked under the hood, didn't "top off all fluids". Dishonest business practice.

Fast good work. When other diesel shops were over a week before looking at it they had it fixed 3 working days.

I have a 2008 Fordf-250 diesel pick up. It blew a head gasket as well as other engine issues. I had trouble finding someone who works on diesel engines. Lucore did a diagnostic and we decided to drop a new engine in. They did an excellent job. It runs like new and is warrantied unlimited mileage and 5 years. Although getting an engine replacement is not cheap they did an excellent job. The truck runs perfectly. I would trust Lucore if you need a major auto repair

Went in for a quote for services. Quoted me $110 for a tire rotation in balance. About had a heart attack. Who the hell charges that much for a service that should cost a third of at the most?

Price gouging at its best

Rich and the team down at Lucore Automotive are top notch. Rich has done a ton of work on my ‘64 Riviera ranging from custom exhaust work to mounting and balancing some custom wheels and tires. Most recently he helped chase down a driveshaft vibration and now the big Buick rides as smooth as glass. If you have a classic car or just a daily driver, give these guys a chance…. You won’t be disappointed

A scheduled, pre diagnosed replacement of universal joints somehow cost over $800. The work was performed correctly, but I wouldn't take my car back here unless I was desperate.

I had an alignment done on my '69 GTO. Attention to detail was excellent and everything was explained as the work was being done. I would definitely recommend Lucorer automotive services.

Good experience Dave at the front was very friendly very helpful and very accurate I was in I was out Thinks Dave

My son’s brakes sounded strange. I called on a Thursday afternoon and dropped it off. His truck ended up needing all new brakes, pads, rotors and mechanicals. They did a great job and the service was completed and ready for pickup the next day!