LUu Nails, Lancaster OH

The staff is friendly, but the place seems a bit dirty, and the nail tech that painted my nails had one long thumb nail. The other nails were cut short. He had a long thumb nail so he could run it under my nails to get extra nail polish off. I was very grossed out by this, and it is extremely unsanitary.

I'm giving this a 4 star based off the job my aunt and cousin got but not me. The three of us went in for an afternoon of relaxing and I believe mine could have been a lot more relaxing. The lady I had said nothing to me. I dont know if she didn't know English or what.when it was time to scrub off that excess hard skin on the big toe.she was rubbing up to high on tender skin and came home with a bloody scab. Not impressive plus it hurt. Also my lady didn't start till 5 mins after my friends did and I was fine before them. Ma'am if your reading this.that is why you only got a $2 tip. Pr goes a long way. I do NOT judge this whole place by that one lady. If I had gotten the guy my aunt had I would have been super impressed!

I went in to get full set of acrylics. I showed a photo of just long pink acrylic nails, and he said ok and started working. He didn't put on my nail correctly, it felt so rushed. The nails are uneven and sharper than anything. He started filing them to a point, which I didn't ask for. I wanted a square shape.

After they made me dry my nails for 10 minutes, which dried out my hands since they had the coldest fan on them. The guy ignored when i asked if I was done after 5. He sat and watched tv. Before I went in, I asked and made sure I'd be paying $30, so then I could get food after. When i went to pay he said $40. I asked why and he said that it was 10 dollars more for a different shape.
I hadn't asked for a stiletto shaped nail, I asked for square. They tried to make me pay extra but I only brought $37, so I could get food after. I made sure it'd be $30. Nobody even told me or had anything on their service list of nail shapes being $10 more. I gave him all my money and left. I guaranteed it'd be $30 but they still tried to make me pay more. No tip for them.

(learn how to sanitize your products and actually learn to speak instead of slapping the clients hands when they move.) Not going back!

I should have just got up and left when the guy doing my pedicure walked over to me holding a pair of gloves covered in nail polish, turned the gloves inside out and put them back on. Disgusting. It felt very rushed. After he painted the polish on I told him I hated to be picky but I didn’t think it looked good. He insisted after he applied the clear coat it would look better, it didn’t. I told him this. He told me it just needed to dry. I left and didn’t leave a tip. Never again.

It's okay quality they're very fast, but definitely don't go if you want a design of any kind. Within two days my polish was coming off (I got gel) and within a week my nails were breaking. I'm not going back, but if you're looking for something relatively cheap but not the best quality this is your place.

Stopped in for a pedi and mani. Few things my friend and I were not happy about. Especially for the price being paid for this service.
1. Dirt and dust everywhere. Literally everywhere.
2. The process was rushed therefore my nails and toes were not painted well nor did I get the massage.
3. They offered nothing to drink. Most salons I visit offer some sort of wine, beer or water.
4. The music and energy, mostly, was not great. It was not very lively, exciting or happy.

I love this place. Thank you Evet for doing an excellent job on my beautiful nails. I had a great time visiting with you. This place has a great atmosphere and it's very clean and professional at the same time very laid back and casual. Thanks luu nails.

I visited LUu Nails a week ago. Unfortunately my experience at the salon was the worst experience I’ve ever had. I went in for a pedicure. When I entered the salon the man at the check in desk was incredibly unfriendly and quite frankly, rude. I picked my color and sat in the chair after the man dismissively barked “chair 2” and me. The girl doing my pedicure was perfectly nice but she did an absolutely horrible job. The polish is touching the cuticle on every single toe (if you know anything about pedicures then you know this is a big NO-NO) The polish completely came off of one of my toes after day 4. I also realized after she was done with her tools that she was only sanitizing them by spraying them with something (hopefully alcohol) and putting them back into a dirty box. Which is absolutely disgusting. I will never be back. I recommend you don’t go either.

Appointments mean nothing at this salon. I made an appointment the day before for 6: 15 and waited 40 minutes while I watched people who came in AFTER me get seated. I left without getting a balance.

I was greeted at the door. Super nice lady. The guy that did my nails done a good job. Some of my nails are on wrong. My gel polish started chipping after I got home.

Rude staff, except for the lady who waxes eyebrows. There was a bit of a wait, and one of the nail techs was shouting my name (apparently) for a few seconds and then one of the male tech’s stood up and asked if I was still here waiting for nails & I said Yes. She was calling my name in a busy salon in the furthest station in there! How unprofessional honestly! Anyways she sat me down and didn’t speak to me the whole time other than if I always keep my nails short. She had rushed, along with the 2 other techs my friend’s got their nails done with and did such a lousy job, Its concerning how quick they did a full set Acrylics.this last time was a definite NOPE to coming back to this place, steer clear unless you want overcharged nails for quick and messy nails!

Very nice staff! I went to LUu Nails to have a pedicure with my friend, and we both left very pleased! Pedicure was amazing!

I'm very disappointed in how much luus has gone down hill since Aaron left. Had a complete new set of acrylics put on with gel polish 3 weeks ago and 3 of my nails were coming off after 2 weeks and the gel polish was chipping really bad.

My friend and both got some bling before our trip to Vegas on April 25. I'm changing my review from 5 stars to 2 because my gel nail polish just started to peel off after only 7 days. Not why all but my pinky fingernails were all off by May 5. They did look really good while it lasted.

I don't know how to spell her name but Dorcus was amazing! She is so friendly and did a GREAT job on my nails! This was my first time here, I got gel polish. She didn't rush, she was so friendly & did the sugar scrub & lotion, my hands smell amazing and are so soft. Definitely recommend!:)

I went for a balance and it was close to closing time. She did a great job. She was very caring and thoughtful. I had a cut on my hand from a can when I made chilli it was very sore. She super glued my cut for me and it feels so much better now. Thanks for the great service!

Don't like the way they price. Took advantage of my friend with downs syndrome. That place makes me think of human trafficking when I walk in there.

Christina did a great job. These french tip acrylics have stayed on wonderfully. My friend had a guy do hers and one came off. She went back and said he was rude and blamed her. My daughter also said the guy is not the one to get.

They are very busy, they have many nail techs to choose from daily for either manicures or pedicures.for me it is worth the wait!