MAG Jaguar Dublin in Columbus Ohio

Was treated with great respect. Made sure I understood all the details. Helped me get the best deal on the car I wanted. The sales person (Tim Kenny) was extremely knowledgeable about the vehicle, and making coffee. The facility was extremely clean and everyone was friendly, no high pressure.

I had the pleasure of working with Mark Earhart and Corey Hart at MAG Jaguar Service Department.
Both Mark and Corey have been exceptionally helpful with the repair on my 2017 Jaguar XF after an accident; needing a new tire and wheel, alignment, tow bar replacement and my 4 year maintenance.
I purchased my car at Byers in 2017 and took my car to Jaguar Easton for 2 years for maintenance and reached out to them about repair but they did not get back with me in a timely manner.
I then reached out to MAG Jaguar and Mark Earhart responded immediately and ordered the tire and wheel, tow bar and replacement parts and scheduled the needed repair and maintenance.
Mark was also very helpful with providing transportation to and from your dealership since a loaner was not available.
Mark went "above and beyond" in all ways to get my car repaired as soon as possible and to ensure a positive experience.
I will highly recommend your dealership to others and will return when my car needs maintenance and for future purchases.
Thank you, Mark.

Amazing customer service! Everyone so genuinely friendly and super easy to talk to. Highly recommend!

Tony took great care of us! Everything was handled in a timely manner. Very pleased with our experience.

Stopped in to look at a Certified Jaguar that I was interested in purchasing. The car was dirty, no gas for the test drive and it had 2 busted tires. I made the sales person aware of these issues and he said he would get back with me. A day goes by and nothing. I will be purchasing a Jag from another dealership and not servicing it at MAG which I had planned to do whether I purchased there or not. But after such a poor experience I'll be servicing with another dealership.

Just got my new F-pace SVR last week. Awesome vehicle! My salesperson, Simon was excellent! Professional and super knowledgeable. He got my account and all my high tech gadgets in the car set up for me right away. The service is outstanding. The lady that did all my paperwork was a sweetheart! We got the whole thing done (including the test drive) within just a couple of hours. I have to admit this is one of the nicest car dealerships I have ever been to, and my car is far beyond my expectations! Highly recommend these guys!

As an out of state customer and purchasing the car without seeing it in person I was nervous. Once I received the car it was exactly as they said it was. Also, no hidden fees which was a nice experience.

Excellent customer service and quick response. I highly recommend this dealer and Tony Ratliff was very patient and he was great answering all our questions. We live over 3 hours away from Dublin, OH and we are glad we made the drive there to get our vehicle.

Went in to see a specific CPO vehicle. Simon was great. They helped me get great financing. Just waiting for the vehicle to be detailed.

I purchased a vehicle 1/6/2021 i finally received my title 2mos plus after. Only after i wrote a review and contacted them. I purchased some warranties all i have is the handwritten ones. Its been almost 3 months, i need to take vehicle in ticking from under hood

Drake was a great person to work with. He helped me to get the car I wanted and kept me up to date throughout the transit period.

MAG Jaguar/Land Rover sold us our pre-owned 2017 Toyota Highlander XLE. Our salesman, Nathan Ramlochen, was incredibly professional and courteous. This was by far the best purchasing experience I’ve had! The dealership even held our vehicle for us when a family situation came up and we couldn’t finalize until after the time the deposit covered. We are so pleased that the distance we traveled was worth it and would definitely consider buying here again.

Went here in 11/27/20 to get my old Jaguar serviced I knew there were problems but the amount of the repair was too high for how old my car is
I saw they had a used F-Pace that I was interested in
I worked with Nathan Ramlochan and I bought the car
He especially but the entire staff were very accommodating and provided great service. This includes the individuals in the service center
On the sales side we talked numbers and they were very upfront with me. They were great about me coming back on Monday to finish paperwork and pick up new car
I highly recommend Nathan as well as the entire staff here

The salesman and the finance manager were very nice and respectful. They went above and beyond when others didn't very happy with purchase of vehicle.

Making an appointment - 3/5, easy to make an appointment, car that we
scheduled for was not on site.
Looking for a vehicle and test driving - 5/5
Purchase/Negotiations - 5/5
Post-purchase contact support - 1/5

I will give them the benefit of the doubt because we have just received the title after about 41 days. After receiving the title I saw that it was marked sent on the 6th. The only reason I won't give this a 4 or 5 star like I had originally wanted to is because their communication after the sale was unfortunately terrible. When I was trying to purchase the car they were really friendly and replied very quickly. It was easy to set up an appointment but after we got to the dealership the car that we had been scheduled to look at was apparently sent out for servicing. We did find another car we wanted and after some good negotiating we had settled on a price and were out with the car. Unfortunately after the sale I tried contacting them 3 times via email and text concerning the title issue and got no response. Today was the first day that I would have been open to call them after the 1 month period had passed since not getting the title but luckily it arrived in the mail today. Maybe they would have been better on the phone but they do obviously reply to emails and their website even has a contact page with their email on it but I got no response from there.
Going there to buy and look at the cars was a really good experience but if you have any problems you'll have to use your day off and actually give them a call for any help. Aside from that it's not a bad place if you're looking for a car. And with the mail situation (hopefully improving with new sorting machines) I'd think that in the future titles will likely not take as long to arrive.

I had my F-Type SVR serviced here a few times and must say that I have been pleased each time. During our last service visit, Brandon did an excellent job communicating with us and was very personable. I have no issues having service completed on my car at MAG.

MAG was great! We were overall satisfied with our car buying experience. We would recommend this dealership for customers looking to buy a used vehicle.

A big shout out to Tony Ratliff. He was great and stayed over to help us understand the nuances of the vehicles and the new features. He answered all our queries patiently and with complete knowledge.
Thanks a lot to Tony for making it a great experience for us.

Simon was the best! He worked the most amazing deal and accommodated everything we asked. Jessie was a fantastic finance manager and the entire experience was seamless and painless all done over the phone during COVID-19. Delivery was great and the vehicle is amazing! Thank you guys! I will be back as soon as my wife is ready to negotiate another great deal

Just bought a new car there over the weekend and it was an amazing experience, everyone was really nice and helpful. Love the car