Main Moon Chinese Restaurant, Newton Falls OH

We found metal in our lo mein noodles and a wad of hair in our rice. Called them to see what could be done and was told to bring the hair and metal in to be issued a refund. Got there with metal and hair and they were only offering to refund a small amount of the order since we didn’t bring the food in. After arguing we were given full refund.

Food was average. Service barely existed. Atmosphere was hurried and rushed. It's one of the only Chinese places in town, though. So don't have any other choice

Food was not even mediocre. The lady at the front was rude and brusk. Won't go back and don't recommend

The taste of the food here is not consistently good. I once bought 4 spring rolls that tasted like they had been dipped in a salt bath. Their crab rangoon tastes too fishy and many of their chicken dishes taste the same even though I ordered different types.
There is a single table for eating in but it's pretty clear they don't want you to do that.
On a positive note, the prices are low and the service is fast.

Just moved to the area and been ordering here. I use to think all the Chinese restaurants in this country are pretty much the same, but not this place.the orange chicken had a good flavor n you could taste the zest in it. It's not overly sweet like other places I've tried & the bourbon chicken is delicious aswell. Also very nice staff. I'll definitely continue to order here

I used to frequent this restaurant often and had taken a break from it because the quality seemed to be taking a dive. Decided to try it again tonight and the prices have risen quite a bit (like everything else right now) the combination plate seemed to be way more rice than meat. And the rice was severely undercooked. It seems to be lacking something, whether that's flavor or freshness. I'm not sure if I'll go back after tonight.

I ordered chicken and broccoli shorty after eating I started to get a headache and then feeling sick, stomachache, dizziness loss of appetite, dehydration, going from feeling hot to cold and had blood in stool. This lasted for five days.

Food was very bland. Fried rice was not good at all. Steamed rice seemed old and the egg rolls were very very grease.

I was very disappointed.
I got something as traditional as General Tso’s Chicken.
I supposedly ordered white meat chicken and it was 99% breading.
Looked like scraps of breading.
The wonton soup was very bland.
The pork fried rice was average at best
The pork eggroll was boring as well.
Maybe I ordered the wrong thing.
Long story short: do not order the the white meat breaded chicken.
If I had anything good to say about this place, it would be that the price for lunch is very reasonable 9 dollars for the lunch combo, up-charged white meat, and pork eggroll.

Chicken wasn't that great, veggies were a little under cooked, they put a whole onion chopped up in my combo, and the egg rolls are small. Garretsville is 10 times better

Amazing food! Whenever i visit my daughter its no question that we are ordering main moon.so fresh and they are SO friendly!

Their service is great the people there are very friendly the food is wonderful clean and the staff remembers a lot of the people that come in there by name and know what they want to eat

I don't know what happened! We used to absolutely love getting dinner here but the last two times (over the last two months) we have been pretty disappointed. It's not terrible or gross or anything; just not as good as it used to be. It's more like mediocre now. I'm sorry to say that I'm not going to be going out of my way to order from here anymore.

The food was really good until I found a chicken bone in my vegetable lo mein. Customer service was awful. Ordered 2 separate orders on the phone. Then I had to separate it again when I went in to pay. Girl I ordered from on the phone had a attitude. The older lady I picked up from also had a attitude because they didn’t have the orders separate and I helped her redo it. Not sure if I’ll order from this place again and definitely won’t recommend anyone to go here.

The food here is absolutely great. Their sweet and sour chicken is amazing. I highly recommend this restaurant over others!