Mary Rutan Obstetrics & Gynecology, Bellefontaine OH

The staff and the medical team were kind and thorough. Please keep caring!

Dr. Morton dismissed my pain and told ER to send me home with a 14x10 mass on my ovaries with 212/112 BP. Then the ER told me this office said, ” I am not a medical emergency and to send me home with pain meds. ” I have been treating my symptoms since June with this office. When they found out about the growth getting larger. They made no quick effort to remove the mass. Dr. Caine and Dr. Z both dismissed my pain and treated me coldly. I feel violated for trusting this office treatment plan when they put me in more danger by doing nothing quickly. I do not recommend this office for people who have real emergencies. They down play and are more concerned with there time off then helping a patient who put there trust in and come to find out wasn’t doing the right treatment plan. If you value your health DO Not Go to this office. They don’t treat there patience with any concern.

Dr. Caine is a great doctor. She goes above and beyond with patient care. I really felt like she tried her best for me and wanted me to feel comfortable and did everything she could to help my pain. I highly recommend.

I loved Dr Caine but if you aren’t as good as she thinks you are she will treat much different! I will NOT go back there again. All I gotta say is if you are going to see her. You better be perfect because trust me she’s a sweetheart at first but it will change.

When going there, there were no complaints. Dr. Morton was very professional. However, I moved to the marysville area & needed Mary Rutan to fax records and paperwork to Marysville, and it’s taken them a MONTH to do it. Marysville has sent over my request forms 6 different times, and Mary rutan has not gotten back with them yet. This is where I’m disappointed in them. I am not able to make an appointment in marysville until Mary rutan sends my records to them. In that case, I have not been seen in almost 2 months (I am 31 weeks pregnant & supposed to be seen every 2 weeks). I need to be screened for gestational diabetes, so I’m very upset and concerned with how Mary rutan is going about this. Makes me feel like they do not care about their patients as much as they’d like you to think. It’s to the point I have to drive to Mary rutan and request this paperwork in person because they are not on top of it at all. And calling them is almost useless because they say they will fax my records, but obviously I cannot rely on them to do so. It’s taken far too long. To say I’m angry and unsatisfied is an understatement.

Bad customer service rude employees and doctors files paperwork wrong dr Morton was really rude at the hospital save yourself the headache and go to marysville instead we will never use them again