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MasterWorks Automotive, Cleveland Heights OH

Address 1789 S Taylor Rd, Cleveland Heights, OH, United States
Phone +1 216-321-3134
Hours
Monday8:00am-6:00pm
Tuesday8:00am-6:00pm
Wednesday8:00am-6:00pm
Thursday8:00am-6:00pm
Friday8:00am-3:00pm
Website masterworksautomotive.com
Categories Auto Repair Shop, Auto Electrical Service, Auto Radiator Repair Service, Auto Tune Up Service, Brake Shop
Rating 4.9 20 reviews
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MasterWorks Automotive reviews

20
Sort by: date highest rated lowest rated most helpful
Charolette
May 03, 2021 8:42 am

They were very thorough and committed to solving all my repair needs on a 14 year old Audi A6. It has been a week since the repairs and my car is in great condition. Their customer service is great!

Ty Fleshman
May 02, 2021 7:01 pm

There replaced my transmission in my kia sportage under 2nd warranty, the warranty people were trying to put a used transmission in my car, even though my warranty covers a rebuilt unit these guys wouldn't let that happen, they took great care of my car went above and beyond they stayed late to get my car ready quickly and back on the road. Care service here they will be my primary place I call first. And I'm a stickler on who works on my vehicles! Thanks so much
Ty F.

Elaine
April 21, 2021 3:26 am

I was quoted 185 to 200. Charged my gra daughter 230. Think they overcharged her because she was only 18. Would have given 5 stars other wise

Diana
April 08, 2021 4:09 pm

I had my car towed to Masterworks and they looked at it within a couple hours. Communicated throughout the day what was going on and got my car back the same day. Fairly priced, highly recommend.

Elie
March 05, 2021 7:56 pm

My truck wipers stopped working with all the heavy snow. They replaced wiper motor and transmission quickly and a very fair price. I would definitely recommend. 5 stars

Daniel
October 24, 2018 10:16 pm

Mastworks Auto has been a truly amazing Auto repair shop. We have since moved from the area and will not be able to use the shop. They have serviced both of our older cars with care and honestly. They would provide honest recommendations of what needs to be fixed and what can wait. Their service culminated when, the day prior to our move, our muffle fell off. Masterworks got us in and fixed the problem ASAP. They are amazing. I recommend them to everyone.

Shondra
October 05, 2018 10:51 am

I was very nervous about finding a mechanic to fix my brakes. Being a woman, I often feel that I am duped and overcharged when it comes to car repairs. However, Masterwork was great. They took care of my repairs, and me, with promptness and professionalism. I felt that I could trust them and not have to worry. I will definitely go back.

Cindy
October 04, 2018 4:38 am

WONDERFUL! Great service, great people, super-competent and very, very conscientious and careful care was given, both to me and to my car. All this, and a price that literally cannot be beat! I will never take my car anywhere else! PLEASE PATRONIZE THIS HONEST, HARDWORKING, AND TERRIFIC BUSINESS!

Samantha
September 30, 2018 10:15 pm

As a new graduate student in town I did not know where to go for quick and reliable automotive care. The staff was very friendly and knowledgeable and fixed my car in a short amount of time! I was pleasantly surprised by the prompt service and kindness! I will recommend MasterWorks to friends and family.

Marquis
September 21, 2018 7:33 pm

I have taken my vehicle here for several issues, and it has always been repaired in a timely fashion and for a reasonable price compared to a dealership. I’d recommend their services to everyone!

Quiana
September 11, 2018 8:49 pm

I would recommend this auto repair shop to any & everyone! The service provided here was excellent. My car broke down on the way to work & I able to get it to MasterWorks in about an hour. Any questions I had were answered honestly. Once the guys discovered what needed to be repaired on my vehicle I was contacted immediately & provided options on how my repairs could be done. I truly THANK the full MasterWorks team for getting my vehicle back up & running!

Mark
September 05, 2018 8:29 pm

Baruch and his team provided me with excellent service. I was very impressed with the level of professionalism, honesty, and integrity this team showed throughout the repair process on my vehicle. Overall, great service and price. They have earned my continued business and recommend that anyone who requires a local mechanic direct their attention to these guys.

Elyse
September 05, 2018 8:13 pm

Great service! They fixed my cigarette lighter and the fuse the blew as a walk -in and then didn't charge me since it was my first time there. Wow!:)

Diana
September 03, 2018 5:41 pm

Great guys and excellent service! I drove into Cleveland from Chicago and my car was making an awful noise. I asked Reilly Properties (my landlord) for an auto shop recommendation and they recommended MasterWorks Automative. Baruch and his team were able to quickly identify and fix the problem for a reasonable price. I took it back 2 days later with another funny sound, and they quickly found the source - a plugged drain - and fixed that for free. I asked their opinion about another subject and they took the time to review my extended service contract and recommended that I go to a dealer, as it should be covered. Thanks guys!

Cassandra
September 01, 2018 3:59 pm

Boruch is knowledgeable, fair, and does fantastic work leaving me feeling confident and learning more about my car every visit. Multiple times ive come with concerns about repairs I thought would need immediate attention: this shop has never made me feel rushed to jump the gun on a repair, guilty about deciding to wait, or fearful that im making the wrong decision. I would recommend them to anyone and am greatful for their transparency, honesty, and integrity. A great staple in town!

José
August 27, 2018 4:48 am

Great place to have your car checked! And to get your oil change!

I initially brought my car thinking that I had a major oil leak. But once they inspected it they told me that the previous person who changed my oil did not do a great job. Overall, they are reliable and trustworthy people!

Doug
August 27, 2018 4:07 am

The team at MasterWorks is a breath of fresh air in a world full of high costs, poor workmanship and poor customer support. Baruch readily understood the problem (broken front spring on a Volkswagen EOS), gave us a reasonable quote (versus the dealer) and had the repairs completed in a timely manner. Hopefully, I won't need car repair soon, but if I do, I'll return to MasterWorks. Support your local business!

Donita
August 25, 2018 12:29 am

I found them on Yelp and the reviews were great. They took great care of my car and the staff was very pleasant. A little pricey but you get what you pay for! I’ll definitely be back!

Dovid
August 18, 2018 5:56 am

Baruch is honest and trustworthy. He always helped me diagnose and fix whatever might be going on. He has a very dedicated and knowledgeable staff. A very good choice. Strongly recommended.

Kyle
August 09, 2018 1:19 pm

Amazing place. Had my car diagnosed for AC repair and he gave me a far lower quote than Kia did and worked with me through all the part ordering fiasco we had to go through and eventually helped me get it fixed with a patch because waiting on back ordered part took too long. But very honest and won't try to scam you. And for now they have free rentals when available while car is being repaired!

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