MATHEWS HYUNDAI, Marion OH

I've never purchased a vehicle here, so I can't comment on that. However, I have charged my car here a couple times and was extremely happy with that experience. One of the gentlemen I met inside was friendly and happy to answer an unrelated question I had. Aside from buying a car, I have a good impression of the place.

They are definitely engaging in bait and switch tactics. After believing we won 5,000 dollars, my husband called the dealership as directed on the pamphlet. He gave our code and we were informed that we were winners and to come in and ask for the prize coordinator. Turns out that is any salesperson. Turns out everyone who comes in wins some subpar earbuds. So, they didn't really need our "winning number", it just made it sound more official. When we spoke with the salesperson, he even stated that "everyone who comes in thinks they won 5000 dollars. " Our mistake was not being more clear on the phone. The only thing this promotion did for us was to make sure we would never be a customer.

Would realistically give them 0 stars if possible. The worst part was that I was in for service less than week before this and trusted them with the service and liked how they took great care of us. After their dishonest and scam promotion stating you won $5000 cold hard cash (words from the person on the phone before coming in), we will never be back for any service or sales in the future. All they did was get our information, try to buy our car and give us headphones that didn’t even work. Such a scam from what used to be a reliable company. Wouldn’t trust them with anything car related again. And our “prize person” had camera glasses which seemed very sketchy. 0/5

May have considered buying from them before but after today's dishonest promotion I know for sure that don't feel comfortable trusting them with anything ever

This dealership is sending out mass flyers advertising fake “cash prizes” enticing people to come view their inventory. If that’s how you have to advertise I don’t trust your business, 0/10 would never shop here lol even for a car dealership that’s embarrassing

This place is a scam. I received a moneyopoly thing from them saying I won $5,000 cash. Upon investigating turns out it’s fake and apparently other people received it as well. This is false advertising and needs to be reported to the better business bureau.

This dealership sent me a mailer and it contained a pull tab ticket that said to match 3 like symbols to win the associated prize. My ticket won $5,000. I brought the ticket into the dealership and they informed me that they used aggressive marketing to get people into the dealership. I hadn’t actually won that prize unless the confirmation number on the card matched a number posted in the dealership. Since my confirmation number didn’t match their poster, I just won a pair of ear buds. This was bait and switch. I would never trust them to purchase a car!

What a joke and a waste of a time of a dealership. Lying on the phone to get you in and waste an hour of my time. Should have asked them for compensation for gas.

Promotion for winning a monopoly game of 5k turns out all you win is $10 headphones from Amazon don’t waste anytime on seeing if your a winner this dealership is a big SCAM trying to get your info and to trade in your car sales rep chased me to the car and knocked on the window because we told the next people walking in we’re getting scammed go somewhere else and get better customer service

This car dealership is a big SCAM. They will scam you out of your time and money. Go to a better dealership where they actually care and are helpful.

The Monopoly game they are advertising is just a scam to get you to go to the store. Even if you match 3 symbols in a row you are not making any money. It is Incredibly scummy to show a 3 symbol match to people when it says right on the paper in bold letters with a exclamation mark that "MATCH=WIN" and then in small writing that is no where near that say that you have to go into the store to match an additional 9 digit number to actual win. If they are willing to pull tricks like this I am sure they will have no remorse pulling tricks on you while buying a car. So my recommendation is just go some else, also the dude I talk to there I could just tell was oozing scum.

Slimy and deceitful advertisements to get you in the door to get your information for further sleazy and deceitful advertisements. Do not go to them go literally anywhere else I will never go there to buy a car ever

The current Moneyopoly cash prize is blatantly fake. The winning pictures you see do NOT represent the actual prize. This is the dirtiest flyer I've seen. Straight, barefaced lie.

Dylan did a fantastic job getting me into my new car! He was very pleasant and super easy to work with! I highly recommend taking your new car inquiries to him, he will get you in a car you will love!

I will say Jackie was absolutely amazing. Met a lot of very nice people as we came in to get some paperwork for an accident lawsuit. We talked quite some time.an hour I believe and everyone was very kind and down to earth.

Wonderful sales and service. I've bought two cars now from here (the Santa Cruz and the Palisade) and haven't had any issues. Plus, they just remodeled the showroom and service department.

Purchasing a vehicle from Mathews Hyundai was the best experience. Our salesman, Ryan Care was absolutely phenomenal and so great to work with. The entire buying process, from start to finish, was awesome. I would recommend Ryan and the Mathews dealership to anyone.

This was the easiest most stress free car buying experience I have had. The dealership is beautiful and all of the staff is very helpful, knowledgeable and friendly. It was such a good experience I took my dad to buy a Hyundai as well.