Maumee Bay Vision Center, Oregon OH

I have had no issues with this location nor the location of Cherry Vision in Sylvania. I get the glasses here that my insurance does cover without any hassles. I also ask for the script to get them elsewhere. Also with the changes in my vision, they printed out past prescriptions along with current prescriptions. I highly recommend this place compared to Midwest Eye Consultants and the frames I picked out are a rose gold and super pretty

They overcharged and were underhanded when it came to what insurance covered. Lenses are also covered by insurance and they acted like they weren’t. Don’t let them trick you. I’m not going back there. Even when we first walked in they handed us an ipad and forms which we kept juggling from room to room. The lady helping us choose frames was nice but when she gave us the bill for the glasses she added every co pay lens option there was and didn’t even inform us. The bill was hundreds of dollars. Going somewhere else for my glasses

I would definitely NOT recommend this place! Go here if you want to be robbed blind! They are definitely not upfront about what insurance covers and play games! The frames are so overpriced. I told the lady that was helping us choose frames I only want what my insurance covers. Even after that she added lenses that the insurance would not cover all the way and the bill came out to be almost $500! I already pay my insurance so much! When I asked the front desk lady to break down the bill and that I only want the lenses that insurance covers she lied and said they only cover ‘basic plastic’. She acted like they did not make the lenses that insurance would cover! When I showed her my vision insurance policy about what they cover on my phone (they did cover scratch resistant) she tried to guilt me by telling me the benefits of the super overpriced lenses and that they ‘get more light to your eyes’. They played so many games with me I just took my eye script and am getting glasses somewhere else. My husband and I were so shocked by the bill of ‘insurance covered glasses’ we just looked at each other and the lady was ridiculous enough to say, ‘we also can do a payment plan ‘.
Some future advise to the staff: honestly and being upfront about insurance goes a long way and is the key to success in business

They definitely try to overcharge what your insurance won't cover. Doctor is cool but unless you have insurance and a few hundred dollars on top to spend, look somewhere else

I seen this office for glasses, the doctor got my prescription wrong. I went back and the other doctor said your prescription is wrong, so they re wrote it. Now a year later I got to a competent eye doctor and again I am informed that Maumee Bay vision had my glasses prescription wrong yet again! I have been experiencing vision issues for over a year because of these people. I was informed that my vision problems are directly because of this office's failure to properly diagnose and presceibe for their patients. As for the rudeness, my new office is so much nicer. Don't go here if you want a good exam and glasses that are correct. Go here only if you want incompetent belittling staff and bad glasses. It amazes me how two doctors in the same office can get an eyeglass prescription wrong in separate ways.

I was a patient here once and was not impressed with office staff when picking out glasses. Doctor exam was good however staff acted like they could care less.

Receptionist very rude and snobby. If you don't like to interact with people then you shouldn't have a job that involves that. I do know her name but won't publicly blast her but she has multiple bad reviews as I can see

I had excellent help picking out frames. Other than a long wait in the store to get my glasses, I am very happy,

Lady with blond ish hair and glasses was very rude. Rolling eyes and I placed my purse on a counter by glasses and one pair was crooked because of it but before I could fix it she moved my purse to place the glasses back and was not very helpful will not be back