McDonald's, Fairview Park OH

Got 2 fish sandwiches after a game. Fish was fresh but not much taste as there was barely any sauce or cheese on it.

At the drive through at 10am before breakfast ends and the boy taking my order was rude and wouldn’t let me talk I barely got my order out before I had to go and pay. He only asked me one time if that was everything and just gave me my total there were things I wanted to purchase still but I will not come to the McDonalds in Fairview park if their staff treats customers like this.

Just do yourself a favor and before wasting your time, don't go to this mcdonalds.its ran by teenagers and people who simply do not care. I had to come back three times for one order.

I live in West Park but whenever we want McDonald's we come to this location on Lorain Road. The food is always good and the service is great. I have 2 McDonald's right by my house and they both have awful food and forget about customer service.

Stopped in for a quick bite with my mom. Our food was hot and fresh. The lovely cashier would took our order provided excellent customer service.

I asked for 3 sides of Big Mac sauce & this is what I received! I was astonished to say the least. I had to go to the counter to ask for ketchup for THREE people with large fries & they gave me 4 packets. Not to mention how absolutely disgusting the drink area was

I'm not sure who makes my carmel iced coffees with extra cream and liquid sugar but you are awesome! Appreciate you.

Sunday I was told by a manager no one was there to take my order I had to use the think in the lobby I don't like using them I didn't get what I wanted there was a nother lady came in and some one called to the back for the cashier she had a customer now why couldn't the manager do that for me. If I have to take my own order then I feel I should get a discount

Super clean and the staff deal with each other as family and really take care of customers. I love the place.

The fries were hot but the chicken nuggets were cold as always.
Not warm COLD.
No wonder I rarely eat at McDonald's anymore.

Just ate in at this location. Still friendly and even prompt service. Unfortunately no one wiped any of the dirty tables during the hour I was there except me. Beverage station was bad too.

As a former McDonald's employee, while I haven't worked at this particular McDonald's, as a frequent custoner I can say with confidence that there are various McDonalds protocols not followed here and corporate would most likely ding this store on their evaluation for these errors. Customer service is usually spot on, however when actually receiving my food, it seems like the people at the second window aren't always properly trained. I received a large iced caramel mocha without the whipped cream and drizzle it should receive in a large iced coffee cup, this (while not significant) if practiced continually can lose profit and I've been told twice now that they were out of coffee in the evening while they could have easily brewed another pot. I also door dash from this location and this morning, I received a burrito that was very poorly rolled and did not have much inside, and a sweet tea that was only half full when I paid for a full large. All I can say is, do better McDonalds, especially when you're in a standardized industry.

Nothing special. Young kid took my order, could have cared less where he was or what he was doing. Kind of spaced out. Food was served fast, but ended up not tasting the best. Mostly clean. Will still probably end up coming back.

I'm walk to store with my daughter no idea that lobby is close (due to shortage staff) and their staff about to send us out. He ask are we walk? We said yes! He let us back in and order take out that so nice of him.

McDonald's is the very first restaurant I ever been to some of their food is good some of it is not they have great coffee though I just ran in to get a pineapple mango smoothie they are delicious

By far the best McDonald's in the area. A hands on Owner who greets you with a smile. A staff that is friendly and kind.