Meijer Optical, Delaware OH

I was here mid-January 2023 and had a very poor experience with Meijer Optical at 1380 Sunbury Rd, Delaware, OH 43015. My family and myself will not ever step foot in any Meijer Optical after experiencing the sketchy quality of service they provide.
I scheduled an appointment for an eye exam with dilation for lasik retreatment surgery and was quoted $80 on the phone. Once at location Rochelle Wagner the "Doctor" raised the cost to $100. I guess, I was misquoted by her desk workers even though we explained exactly what was needing done on the phone. Due to needing the exam done and paperwork submitted quickly, I entered into the worst experience with any doctor in my life.
My child waited in the exam room while Rochelle Wagner provided the exam on me. During the exam she was very erratic as if she had quickly drank 15 Red Bulls and was attempting to scare me away from lasik surgery by referencing what happened with Kathy Griffin's surgery. Her tactic did not faze me but I find out later she did get to my child and who was fearful that if I have this surgery I would go blind or worse. At the end of the exam she informed me that she would get the paperwork faxed at the end of the day due to being busy. My BIG mistake, I accepted this due to their were quite a few people at the front of the store.
Meijer Optical left me hunting down Rochelle Wagner for my paperwork that was to be completed and faxed to the lasik that same day. After many phone call to Meijer Optical to find out from the front desk workers the doctor had taken the medical document from the facility and it was not in my file. A month had passed, FINALLY she called back that she would fax it. Well that was a month to late and now Lasik wants another exam. Now I am out of $100, a pile of time trying to complete what was to be done same day, with a child scared lasik only damages eyes and having to go pay another doctor to do what she was paid to do.
UPDATE: Rochelle Wagner reach back and was apologetic of situation that had occured. I'm sure she would of corrected issue with a retest but I was no longer interested in moving forward with her services. She informed she had refunded my account the $100.

I recently had a great experience at Meijer Optical in Delaware. Between Doctor Luther and the staff here, everything was wonderful. Everything was simple, pricing was great and I received exactly what I ordered. I highly recommend them.

Dr Wagner is terrific, she was very thorough, didn't rush and took the time to go over my history to make sure everything was in good order. After telling her how I had not been able to wear contacts in the past, she provided some tips to help with my dry eyes and fitted me with some new contacts to trial. So far so good! I am wearing contacts for hours longer than I had previously. Thank you Dr. Wagner!

The receptionist is rude. She could not schedule appointments more than 1.5 weeks in advance. There is now currently no doctor at this location. When I showed up for my appointment I was told this by the receptionist "there is no doctor currently so we can not see you and we have no idea when there will be one. " This was stated in a rude manner and no apology given. Myself and my family will not be returning here. There is also a very high rate of doctor turnover.