Midas, Pickerington OH

This is my go to location when it comes to any and everything I need done to my vehicle! My son and I totally TRUST the gentlemen that works at this location, especially Jay and Mr. Steve!

Treated very well by thePickerington manager prompt friendly service.will be a returning customer!

Very fast and dependable. They have some of the best service outcomes a high quality in customer care and service provided!

My car is making some grouchy noise, most likely from under the hood. Took it to the Chevy dealership. Diagnostics were done but the dealership couldn't get the part till the following week. Couldn't wait n so rang Midas Pickerington n Steve picked up, and welcomed me to drop it off 8am the following morning. Nice! Got there and my first impression was their front office immaculate cleanliness - somethg I imagined was contrary to the typical auto technician workshop we all know. It felt like walking into the glassdoor office of a Fortune 500 company office suite - really.
So, diagnosis/repair were done but on test drive realized the noise didn't go away. Jay agreed it needed a 2nd check. Following the 2nd diagnosis, the actual problem was identified. Long story short, I thought I shouldn't bear all the cost of repairs given the previous misdiagnosis. I was given the cell number of District manager Daniel Wenger who picked up n listened patiently as I narrated the episode. He apparently seemed to concur with my point and ordered his team to get the part n do the repairs FREE OF CHARGE - the same day! They promptly did - n saved me a few hundred bucks in a dismal high inflation economy! I left there a happy camper appreciating this team distinct professionalism. Hence, a 5 star review.

Took my 300,000 mile Flex in for a new tire and Steve and Jay pointed out that there was another tire that was bad that I had not noticed. So glad they are trustworthy and knowledgeable. I have done business here for several years, and the current team is top-notch.

Steve and Jay are professionals. Their interactions with me, other customers and the technicians who actually do the work are an example to be imitated. They really care, and I trust them. From my side of the Service Desk, this is a great place to take your car.

4505 refugee rd columbus ohio 43232
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Kaycee Fenwick
5 reviews·3 photos
just now
NEW
HORRIBLE PEOPLE, HORRIBLE SERVICE. I paid $70 dollars for a oil change and tire rotation. I called ahead of time and they told me 30 minutes so I went on my lunch break once I got there they said 3+ hours so I PAID FOR A RIDE home and back … More
krystal
7 reviews·8 photos
a week ago
NEW
Service: Oil change
I have been coming to this Midas for about 15 years and the manager Mike has been just wonderful. Never changed up. This is the most honest, respectful place I know. Coffee is always Hot and wonderful while you wait. Lobby and bathroom always clean and mommy approved lol.
Photo 1 in review by krystal
Midas (Owner)
6 days ago
Car repairs are rarely fun krystal, so glad we could deliver a top-notch experience!
Chopper Howard
5 reviews
2 weeks ago
NEW
Mike Hardaway is my hero. Gr8 store manager & mentor to all of his employees there. I trust them with my vehicle.
Midas (Owner)
a week ago
Thank you, Chopper! Please let us know if we can help with anything else.
David Pitts
3 reviews
2 months ago
Service: Tires
I thought I was looking at $600+ tire change bill, and after the guys looked at it, they just repaired them for FREE.and the oil change was only 59 bucks. I am so happy with this place!
Midas (Owner)
2 months ago
Thank you for taking a second to leave us this great rating, David! We were happy to help, and hope you get nothing but excellent service whenever you visit our store.
Kaycee Fenwick
5 reviews·3 photos
just now
NEW
HORRIBLE PEOPLE, HORRIBLE SERVICE. I paid $70 dollars for a oil change and tire rotation. I called ahead of time and they told me 30 minutes so I went on my lunch break once I got there they said 3+ hours so I PAID FOR A RIDE home and back there. They were closing as I got my car so I didn't have time to look over it. Once I went home I noticed they DIDNT top off fluids or ROTATE the tires. I know for sure because I have a scuff on one tire and it's still in the same place. So I went back and MIKE told me I would have to leave it over night. I got there at 430 they close at 6. And reminded this is their mistake. I have already went way out of my way to get it back. I told him I can't I've already paid for rides last time, I need it to get to work tomorrow and this was their fault and I should be taken care of quickly. He then crumbled up my paper, told me he wasn't doing anything for me he's not helping not giving a refund and to get out of HIS SHOP. WORST PLACE TO TAKE YOUR CAR DO NOT TRUST THEM.they basically just stole my 70 dollars and told me there is nothing I can do about it. I can not believe the way that he talked to a customer trying to help him fix their mistake. I am beyond upset, 70 dollars is alot right now and for the work to not get done, me have to go out of my way twice and ten to get yelled at and told they wouldn't fix it is so crazy to me. IT IS THEFT! I WILL BE PRESSING THIS ISSUE, I have video of the manager MIKE yelling at me and telling me to get out of His shop. Do not go there, worst service possible!

Great customer service from beginning to end!
Steve and Jay are two of the most genuine managers you’ll ever meet.

I was really happy with this place for years cause I regularly got oil changes there. I got one before the summer to go on a trip. My car started leaking antifreeze on our drive and almost overheated. I'd never had this problem before and the only thing I did was take it to Midas. It took a lot longer cause we kept having to stop, wait for it to cool, and refill the coolant. I got back and took it to them. They had the car for an hour running on a machine and said they couldn't find anything. I took it to my normal mechanic shop and they found a leak in my radiator. I was disappointed this happened cause I had had good experiences before. I wish they would have been honest and taken care of it.

Just got my brakes replaced here and I'm very pleased with the service. Steve the manager was very nice and engaged in conversation with me. The staff was nice as well! I brought my laptop with me to get some work done and the shop was very clean making for a conducive work environment. I will definitely return.

These guys are great. Honest and helpful. Can always count on them getting me in and out and back on the road.

Called to find out about getting a tire patch, the guy said they do it for free. I asked can i drop it off, they where like we have no time and are back up and have to leave it for 2 days. And they would not help me get back to my job, only 5 min away. Won't be going here if this is how they do business.

This Midas in Pickerington OH is the best. This is my third time drop my car, They fix it on time very helpful. The front desk Is very Professional, Exellent job. Thank you for your great service Midas in Pickerington OH.

I was sadly disappointed with Midas to the point of tears. My car dropped the muffler and it was dragging. With a phone call I described the car's make, model, trim, and engine. I was informed they had the parts in stock and if I brought it in before noon it would be done the same day. They said they could cut out the bad muffler and weld in a replacement. Depending on the extent of damage, price would be between $200 and $600. So I brought it in.

A few hours later, I received a phone call informing me that they had to replace the entire exhaust system. The cost would be over $2,900, and it would take 5 days. My heart sank to my stomach. There's no way I could afford to be out of so much money so quickly. I don't know where the disconnect is at Midas. To me it looks like bait and switch, I don't know what happened.

I declined their service and took the car to an independent muffler shop that had cut and weld capabilities. They had the parts in stock, did the work in 30 minutes, and charged me $400. They did exactly the work that Midas originally said they would do.

The best thing about this experience is that I now feel like I won the lottery. I saved $2,500 plus the cost of car rental for 5 days.

Good place, however not punctual same as all the other car maintenance places. They have been canceling appointments a lot lately, which is very annoying.

The Midas team looked at an oil leak we had - inspected it and found the oil plug just needed tightened. Service performed free of charge. Friendly, fast, honest work. Thanks!

If i could leave 0 reviews i would.
Arrived a little after they opened.
Front desk guy (Steve) greeted me and got me checked in. I waited outside for an hour and decided to come in and charge up my phone. After about 2 hours of waiting inside i started pay attention to the customers coming in. Two different customers had arrived with two separate issues. No appointments just walk ins like myself.
It’s now been 6 hours of me sitting at the shop. The one customer had the fastest tire change I’ve seeing at a tire shop. The other customer needed an oil change and they are done as well.
Silly me to think that they pick and choose who to help right away and who to have sit around for 6 hours to have a tire checked…

I also know what’s it’s like to be “short staffed” but what i experienced today wasn’t that at all.

Had all this typed up ready to post and guess what. Another customer in and out before me.

Be careful when doing business here as you can see how they treat certain people. Hey you may get lucky and be in and out you never know LOL

Update: after speaking with Steve his response to me is all those customers had “appointments” and that i told him i was dropping off the car. That’s what he stood by.

You want your car fixed right and fast? This is the place. Steve took damn good care of me.