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Middletown Cycle

Address 6775 Roosevelt Pkwy, Middletown, OH, United States
Phone +1 513-422-5471
Hours
Monday10:00am-7:00pm
Tuesday10:00am-7:00pm
Thursday10:00am-7:00pm
Friday10:00am-7:00pm
Saturday10:00am-4:00pm
Website octaneoutletmiddletown.com
Categories Powersports vehicle dealer, Auto Broker, Motorcycle Dealer
Rating 3.9 19 reviews
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Middletown Cycle reviews

19
Sort by: date highest rated lowest rated most helpful
David
May 15, 2020 5:14 am

Bought two Monkeys from sales associate Forrest. He greeted us at the door and patiently walked us through the whole process even though they were quite busy. It's guys like Forrest is the reason we will be back to Honda of Middletown. Be sure to ask for Forrest when you walk in if you want to be treated with fairness and respect. I will also mention that Forrest came in on his day off to deliver our bikes.

Sean
March 29, 2020 6:16 am

They didn't work with me for a motorcycle a few years ago when I was only a couple 100 dollars off of the paid off price of a CBR 250.

Do you guys have any ninja 400's on the lot?

Matt
March 15, 2020 12:24 pm

Mechanics do not seam to know what there talking about at all.was told my seat release was fuse ran when it was cable ran just so they wouldnt have to actually work.will never go back.

Barin
March 12, 2020 8:31 am

Forrest was one of the best salesmen I have ever worked with. He was responsive and did everything he could to assist me in my purchase with Middletown Cycle. This included meeting up after normal business hours and providing all needed paper work in a timely manner. Couple that with his honesty and positive attitude, and he was GREAT! The sales manager Dave was also a pleasure to work with, and helped make my experience amazing. I have no doubt in my mind that I have found my go to motorcycle dealership. Thanks again guys for making this fun and painless, enough can't be said.

Noah
March 10, 2020 6:56 am

Horrible experience with this place.very unprofessional. DO NOT waste your money here terrible service

Adam
February 13, 2020 4:10 pm

Donnie- thank you so much for mailing my money you found back to me.that was very nice of you. Have a merry Christmas!

Daren
January 29, 2020 1:35 pm

I have to say, I am extremely impressed with the 5-Star excellent service that Brya gave me over the phone this week. I asked a lot of questions involving an out of state purchase, and she was friendly, helpful, personable, and honest. This level of customer service is so hard to find in modern times. I strongly reccomend and encourage others to check out this dealer, your expectations will be blown away. Hats off Brya! Thank you so much!

Max
January 28, 2020 5:46 pm

Special thanks to Jordan, Forrest, and Dave. They helped me find an excellent bike within a tight budget. I look forward to future visits! Middletown Cycle will be my first choice for future business.

Kenny
January 18, 2020 11:16 pm

The salesman was more interested in the girls working there than the sales of motorcycles. I was told the bike I was looking for wasn't in stock only to find out a week later it was. Needless to say I bought it from a different dealer. The two 's was for the two girls that had all the salesman's attention.

Logan
January 18, 2020 2:31 pm

Great place to get parts and gear as the guys in the parts department are helpful and Knowledgeable.great guys.but for new bikes, atv, sxs etc.are overpriced. I priced a raptor 700 in 2016 and there otd price was 9,600 and I got mine out the door and ccm for 7,400. I’ve never had any experience at the service dept.but there rates are pretty pricy. I’m in here once a month or so, and I can’t say anything bad about mc besides there pricy on new sales.

Jeffrey
January 16, 2020 2:20 pm

Wow, what a world class company, no haggle and the service department was amazing. They even delivered my vehicle to me. I will be back in the near future!

James
January 08, 2020 3:01 pm

Replacing ignition key for motorcycle, lost all keys didn't have any keys at all, he was able to cut and make it off the ignition

Nichole
January 06, 2020 11:55 am

This place was great! The people were friendly and very helpful and they had lots of options and the prices were reasonable.

Ben
December 23, 2019 7:34 am

Bought a 1974 Suzuki TC185 and have been "restoring" it this Fall/Winter. Needless to say I have needed to procure alot of parts. Being new to motorcycles (work in auto parts) I was surprised at how much I was able to get through MC. I was able to look at the microfiche online and pick out what I needed. I ordered the parts and picked them up with no shipping costs. CJ has been great about notifying me of orders coming in. Very happy with the service and would recommend.

Chad
November 01, 2019 4:53 am

Will never come back here again. Brought motorcycle here to have stereo put on but was informed they are couple weeks backed up but if we drop off the bike might be able to squeeze in if a chance since should only take two hours to do. Bout a week and a half go by receive phone call saying stereo can't be put on can you stop by service department and we will explain why. They explain why they can't put on the speaker I bought (knew it was a bad speaker anyway) and so I go to parts department and buy a new one. Was informed it would take three days (two for shipping and one to put on. Two hour process). Five days go by with no phone call so I call and am told that when the bike turns on the speakers go straight to max volume. They contacted the manufacturer and am having a replacement sent. Alright thanks for contacting them but not me. I'm told going to be same thing three days. Five days go by again I call am told same issue occurs (two week already). Third week I call and am told they don't know what the issue is with the speaker. I say If the speaker works I just want the bike back. I complain about it taking at least 20 days (Aug 6 when I purchased speaker Aug 28 to pick up bike but dropped it off earlier but I wont count those days) and they never contacted me about any issue or informed me about why it's taking so long I have to call. I said are they going to do anything about this awful service and I'm told that if I'm not happy about the service they can either take the speaker off or charge me double since they had to install two radios. This was just the nail in the coffin for me to never come back I will stick with going to Wilmington's motorcycle shop.

Mel
October 20, 2019 4:11 pm

Bought a scooter, fair deal. The sales staff was outstanding, he even ran to McDonald's to get md a fresh cup of coffee. Doug, in service did a great job checking out the used scooter for me making sure that it would be problem free for me.

Rick
October 19, 2019 7:11 am

Place was awesome! They replaced my front tire fast. Great service, products, and staffing. You guys really helped me out in a pinch, (litterally 1,000 miles from home.)

Bobbi
September 07, 2019 2:58 pm

Our experience was great we really liked our salesman zack treated fair and very friendly weather ur spending money or not laughed alot and felt very comfortable! Thank you to all!

Lisa
July 31, 2019 5:51 am

The salesman man was very helpful and friendly. I was looking for the ryker and he knew all about it and showed me how everything worked on it. I will be going back to buy my ryker from Mr. Boddie. Thanks for answering all my questions.

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