Miranda's Vintage Bridal, Cleveland OH

This review relates to alterations only, I did not buy my dress from the shop. The final result of the dress was very good, which is the main point. The dress looked great and it fit me well.the work seemed to be high quality other than the cups in the bust which were not well secured and had to be adjusted on the wedding day. My constructive criticism all relates to the customer experience. The staff was friendly, but I had 4 appointments and every single one was late by at least 15 minutes. The first appointment began more than 20 minutes late, and I was waiting standing in my dress. Before my third fitting, I found that the alterations marked with pins in the hips had not been made, so Miranda had to run into the back to sew, which should have been completed before the final fitting. This was super concerning because I didn't want the work to be rushed, and this obviously caused me and my guest to run very late getting out of that appointment. Not all the alterations discussed initially were made by that final fitting, so an extra fitting was required as well.

My final piece of feedback is around price. After the initial visit I was quoted a price. Of course I understood that this was not final, but I did expect the price to be representative of the final cost. The final cost was 15% higher than the initial quote, and at no time was any change in cost discussed with me. On the final bill items I didn't recognize were added (one of which was $90), price of agreed upon items changed, bustle count changed, and I was charged for the additional fitting that was required to complete the agreed upon work. The employee that checked me out wasn't able to clarify any of the changes. Obviously a wedding dress is a significant investment which I signed up for, and I'm happy to pay for high quality work, but the big gap between quoted and final price which was NEVER discussed with me during the process felt like a pretty significant bait and switch.

Final conclusion - good work, lacking customer experience.

Miranda was a pleasure to work with and she is so talented! I trusted my Pronovias bridal gown alterations with her and everything looked amazing. Initially the dress had a very revealing front, but with Miranda’s help and expertise, she made it look perfect and as if that is how the original dress was supposed to look like. She allowed me to choose the lace pieces (extras from the dress) and show her the overall vision that I was going for. One thing that I really loved was that she did not give me any push back with wanting the gown to be fitted and body hugging (like some seamstresses do). Miranda was able to do all of that for me and I felt like I was being listened to. I felt welcomed and comfortable throughout the whole process and each appointment was something fun to look forward to. The shop is super cute, customer service was great and there were lots of cute headpieces and accessories to browse through. So thankful for her and for her amazing comments. She was such a sweet and calming presence during this crazy time of planning!

I had the most extraordinary experience with the talented seamstress, Miranda, who worked on the alterations of my wedding dress, and I am thrilled to share my heartfelt review. For years, I knew without a doubt that she was the person I wanted to entrust with this special task, and she far exceeded my already high expectations.

From the moment I stepped into her charming shop, I was captivated by its warmth and coziness. It felt like stepping into a place where dreams were carefully crafted into reality. Her inviting presence and genuine kindness made me feel instantly at ease, knowing my dress was in the hands of someone who truly cared.

Her reputation for unmatched workmanship and attention to detail preceded her, and it was evident why. Throughout the alterations process, she displayed an exceptional level of skill and precision, ensuring that every stitch and adjustment was done to perfection. Her dedication to her craft and commitment to excellence shone through in every aspect of her work.

Not only was she incredibly skilled, but she was also a true joy to work with. She patiently listened to my requests and concerns, offering valuable insights and suggestions to enhance the overall fit and appearance of the dress. Her expertise and experience were evident, and I trusted her judgment wholeheartedly.

Her kindness and helpfulness extended beyond her sewing table. She took the time to make sure I felt comfortable and confident in my dress, going above and beyond to ensure it was a perfect fit. Her warmth and genuine care made the entire alterations process not only seamless but also enjoyable.

As my wedding day approached, I knew my dress was in the best possible hands. When I finally put it on for the big day, I was in awe of her incredible work. The dress fit like a dream, hugging my curves in all the right places and accentuating its beauty in a way I had only imagined. It was everything I had ever wanted and more, and I felt like the most radiant bride.

I cannot express enough gratitude to this talented seamstress for making my wedding dress dreams come true. Her unmatched craftsmanship, kind-heartedness, and attention to detail truly set her apart. If you are in search of a gifted and caring professional to handle your dress alterations, look no further. She is an absolute gem.

Thank you from the bottom of my heart for your exceptional work and your warm spirit. You made the process of altering my wedding dress an absolute pleasure, and I will forever cherish the memories of working with you. You played an integral role in making my wedding day absolutely perfect, and I am grateful beyond words.

Miranda and team did such a perfect job altering my wedding gown and making me feel so comfortable through the whole process. And I wanted to buy just about everything in the store too!

Miranda's bridal shop is the cutest little shop in Tremont that offers some incredible pieces to bring your bridal look together. I purchased a beautifully unique hair piece that I wore on my wedding day. While I was there, I also found some pretty pieces to wear at my rehearsal dinner as well. The staff are so friendly and helpful. Prices are good too. I was able to set up an appointment just to view accessories and they were dedicated to helping me find just the right pieces to compliment my wedding dress. Even if you already have your wedding dress, you should check out Miranda's for a veil, purse, jewelry, hair pieces, or belts.

I cannot thank Miranda enough for the whole alterations experience! She came recommended by the boutique I bought my wedding dress from.

I always had so much fun coming in for my fittings and enjoyed all of my conversations with Miranda as I was standing in front of the mirror. The overall total was extremely reasonable. The dress fit and looked amazing! Highly recommend!