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Monro Muffler Brake & Service, Seven Hills OH

Address 7801 Broadview Rd, Seven Hills, OH
Phone (216) 353-4603
Hours
Monday9:00am-5:00pm
Tuesday7:30am-7:00pm
Wednesday7:30am-7:00pm
Thursday7:30am-7:00pm
Friday7:30am-7:00pm
Saturday7:30am-6:00pm
Website locations.thetirechoice.com/oh/seven-hills/7801-broadview-road.html
Categories Tire Shop, Auto Repair Shop, Brake Shop, Oil Change Service
Rating 4.7 27 reviews
Nearest branches
Tire Choice Auto Service Centers — 4565 Great Northern Blvd, North Olmsted, OH, United States
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Tire Choice Auto Service Centers — 405 E State St, Alliance, OH
Tire Choice Auto Service Centers — 1920 Hard Rd, Columbus, OH, United States
Similar companies nearby
Above The Rim — 5616 Madison Rd, Cincinnati, OH
Richwood Tire and Auto Center — 343 E Blagrove St, Richwood, OH, United States
UpTowne Tire — 3401 Montgomery Rd, Cincinnati, OH

Monro Muffler Brake & Service reviews

27
Sort by: date highest rated lowest rated most helpful
Margaret
August 07, 2020 4:07 am

Very fair prices. Quick service, same day in my case. Saved me quite a bit just for walking two drives down from competitor for comparison quote. Thank you to Thomas Roland, very polite, professional, and courteous.

Nicholas
July 31, 2020 11:08 am

I ordered tires, and installation through Amazon. Upon showing up at the shop for my 3pm "scheduled" appointment, I was incredulous to learn that there was no appointment, and while they indeed had my tires, there was nothing else. I watched the manager, and tech struggle to get answers out of their higher ups, to no avail. At one point, I watched as someone tell them over the phone, to fax them info before 4. At 3: 50? Nobody at corporate answered. Ridiculous, as I had taken the day off to get the service done, and instead was apologized to, and told there was no way they could do it. Amazon says the appointment was scheduled, Monroe #476 says not by them. Whatever the break in the chain was, it's completely unacceptable. The staff at was helpful, and accommodating to me as could be, as the irritation, and frustration on both our parts grew. I wouldn't hesitate to use the shop again, but ordering through amazon, and expecting it to go smoothly? Hard pass. I'm currently about to go to both sides, and try to get some concrete answers, as this was a complete clown show, seemingly on Monroe's corporate/district scheduling. Get it together.

Kevin
July 31, 2020 9:55 am

Overall the team at Monro did a great job. I called with a brake job for them and within a few hours everything was done same-day with no hassle. During the free estimate, they walked me over to the car to show me what the problem was and then went through all my options in terms of how to proceed. The pricing was up-front and reasonable for what I needed. Great customer service, I highly recommend Monro.

Mike
May 16, 2020 10:56 pm

Dust shield behind my driver side front tire was loose. They had it tightened in under ten minutes and didn't charge me a dime. All work I've had done there is complete in an excellent time frame

Ronald
May 14, 2020 9:21 am

Thomas was good to get me in short notice and was fair and honest in helping. Went out of his way to give additional helpful information on a vehicle issue not related to what he was working on. Would recommend.

Melissa
April 06, 2020 6:48 pm

I have to give kudos to Jimmy! He was working by himself today but he saved day. My car battery died when I was trying to get to work. He found me a new battery, got it delivered and installed within an hour. That made my day.

Jennifer
December 12, 2018 1:20 am

Super friendly honest staff.no B. S. And they are pretty quick. Certainly doesn't feel like you're at a big chain where you're just a number. I will for sure come back when I need to!

Robin
November 11, 2018 7:33 am

Been coming to this location for 15 years. Always available with my schedule and very courteous! Great Job!

Wayne
October 22, 2018 2:49 pm

These guys took great care of me when I was from out of town and exhaust fell off. They fixed my exhaust problem very quickly and only replaced what was needed to get me back on the road without gouging me. I would definitely recommend this place.

Beth
October 12, 2018 1:21 pm

Stopped in to make appt for quick fix for missing screws. Was able to get fixed right then. Always good experience @ this location.

Jennifer
October 12, 2018 1:54 am

My Husband and I love coming to this Monroe! It's refreshing to have an honest and caring mechanic look over our cars without having to worry if they're trying to add anything extra! And their prices are great! I have a hybrid car and the same oil change would have been $20 more at the place next door to them! We're Monroe all the way!

Diana
October 11, 2018 1:13 pm

I was very pleased with the staff and the service. They fixed my car at a fair price and didn't try to sell me. I will recommend them to friends and family.

Heather
October 03, 2018 9:41 am

When my car broke down, they were able to immediately take it in to start working on it for me. Super friendly staff, fast service, and fair prices. I especially appreciated that nobody tried to sell me on additional useless things that my car didn’t need at the time. I would definitely recommend this place to anyone, and I’ll be back for all of my car care needs.

Zach
September 26, 2018 11:48 pm

Mike and the guys here are always quick to help out their customers. They do great work and never disappoint. I have recommended all my family members and friends to take their vehicles to this location. Best service in town & great prices!

Josh
September 11, 2018 9:06 am

Get Service! We were in a pinch with my mothers Ebrake locked up and her needing to get her farm to feed the cattle. In and out in 5 minutes!

Michelle
August 27, 2018 10:36 pm

This is the second time I have gotten my oil changed and tires rotated. Mike has always been extremely friendly and works around my schedule. The waiting room is very nice and clean. I was in and out under 30 minutes. Monro Muffler/Brake & Service in Seven Hill has the best deals around town. Thank you for another wonderful experience.

Sasha
July 02, 2018 3:43 pm

This place is great. You can come in, they treat you good. They treat your car good. They’ll even cat sit for you while your car is getting fixed. Manager Don is the best cook in town. Gotta try his tacos especially on Fridays!

chesney
June 06, 2018 1:20 am

The only place I will take my car for an oil change. Mike & his staff are always professional, dependable & friendly. Excellent customer service!

Brittany
May 30, 2018 3:50 pm

Great service as always. They are professional, dependable, and understanding. Will take my car back to them.

Gregory
May 23, 2018 4:58 pm

What can be said about Mike Kish and his team? Nothing but the best. Not only did they get us in the same day we needed a rush job done, they got us out the same day, which goes above and beyond what can be expected normally. You guys rock!

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