Mr. Hero, Massillon OH

The music playing through my speakers offered moderate atmosphere as I sat comfortable in a bucketed seat waiting to smother my delicious waffle fries with malt V and cheese sauce.

Hadn't been here for a long time. Could use more lettuce on the Roman Burgers. Still has GOOD sandwiches!

Great food, service is spotty. Most times good and then sometimes if a pain because their short staffed.

I eat there weekly and it’s bussin every time There’s a little thicky in the back every time she’s back there I want to eat 2 large cheesesteaks

Food was good.but my lord those prices are insane. Dude told me about a special that was basically what I ordered plus a 2 liter that would have saved me like 5 bucks. He decides to tell me after I paid. Almost 60 bucks for 3 sandwhiches, small sandwhich, some wafer fries and cheese.

Your cashier was under the influence of drugs. She was noticably intoxicated on a stimulant. It's extremely dangerous for everyone, your cashier included, for her to be working in that condition. Please help her get help for her substance use disorder!

Don’t give you all your food and when you call corporate they don’t follow up. Lousy establishment!

Person taking order at drive thru was very rude, continuously asking “is that all”, husband brought the food home, missing an entire kids meal. Why is it so hard!? Will not be returning, as every time I give another chance to this business, I deal with rude workers.

Great food

Update: we went here on December 21st through the drive through. There was so much screaming in the background she couldn't hear us and then did not come to the window for over five minutes. Their lack of service was so incredibly terrible and the individual in the drive through was extremely rude. She spent time mopping the floor instead of following through with the order. I don't care how fabulous their food is, I will not spend money somewhere to be treated so poorly.

Their food is a little higher priced, But you get a good quality and quantity of food.and made when you order.

Food was great, not expensive, atmosphere was good but now its drive thru only. Still great though!