My Granite Designs, Cincinnati OH

Mike was quick to give a price, take measurements, and take a deposit. He told us the entire process was going to take less than 10 days. After 2 weeks we questioned him. He said he couldn’t find product. Another week went by and he put me on a 3 way call with the supplier. The supplier said the counters had been available for over a week. He then gave me an installation date a week later. He cancelled last minute that day and pushed it back 2 days. I went to his so called shop to verify materials were there and being fabricated. They weren’t. He showed up while I was walking around and said they were being polished at another location and assured me they would be installed the following day. I contacted him the next day and he said they would be on site by 3. He cancelled again a little after 3 saying the granite broke. He said he might have new granite in a few days. It has now been a month and I asked for my deposit back. He said sure. I gave him my Venmo and he said he couldn’t figure it out. He now is going to try to meet up with me tomorrow to return my money. I will update after this is resolved. Be careful.
Update 9/11. Mike didn’t meet me and asked if I could wait until Monday for him to return my money. Monday has come and gone. Mike Combs from Fairfield Twp is a thief. 9/26/23 Mike and My Granite Designs has still not refunded my money.

Mike had promised to be at our home to install countertops five times, he cancelled within hours the time he was supposed to be there each time. When the install was finally completed his installers came over at 7 PM and did not finish until almost 10 at night