Nail Laquer, Willoughby OH

The last 2 times i went, the gel was done terribly. It literally came off after i showered. Another time i waited 30 minutes, a request came in and they bumped me for the person who just walked in. I understand requests but i was furious.

I came in NOV 2,2023 to get a full set. They switched nail techs on me right after she already glued half of the tips on my nails. The man who finished did ok but none of the nails looked even symmetrical or even.he didn’t check to make sure they were the same length on all fingers either. I rarely get my nails done and it seemed like it was going to be a good experience but that turned out to not be true.i would not recommend any of the staff, as my mom had her nails done by another tech at the same time and didn’t have a good experience either. We paid $110 in total for 2 full sets. Just short and basic colors. My mom went back for a fill last week and was charged $47. How is a full set $55 but a fill is $47? I will not be returning. They’re ripping people off and not compensating with any skills on their service. The nails you’ll get here look like press ons.

First and last time. Booked my appointment via text. Upon arrival I was nearly turned away. Once I showed proof of my appointment then Mai agreed to see me. Atmosphere was ok the young lady who greeted me was kind. My nail tech didn’t speak to me or make eye contact, uncomfortable. Instead she talked to a co- worker the entire time. Overall I feel like I was robbed of my time and money. I know prices have went up but I walked out paying $77.00 for what looks like Lee Press on Nails! Extremely disappointed and no it wasn’t worth me saying anything or complaining but hopefully my review and pics will save another new client the anger and embarrassment I have from going here.

Runs like a factory. Got a dip manicure that cost $70 and is supposed to last 3+ weeks. She gave me a gel manicure and it chipped within the week. The stylist even told me I picked a bad color for my nails.

I have been going here for over 20 years. Everytime, and I mean everytime, I venture out to some other local spot, mostly because the wait is long. I hate my experience. The crew at the Willoughby salon are so nice and do such a good job!

Please whatever you do save yourself and the money! I’m crying right now my nails are terrible

Very disappointed I for French tips and I got painted on white tip instead of the white acrylic with powered gel base. They look cheap for what I paid. Then they surprised me with an added tip on the bill of $45 (that was almost and 50% tip. Which was not discussed on amount. That the last time I will just assume they would put the normal 15% tip. Like normal places. Will not be going back again. What a shame

I am extremely upset with my services. I came in for a removal as my normal nail salon was closed. I went in and initially they were nice, but it all went downhill. They soaked my nails in acetone and then moved me to another table. She then proceeded to pry and rip the acrylic off of my finger. I was wincing and near tears the whole time. I did a better job on my own on my other hand than she did. I was going to tip but just paid and left. I had a bad experience shot 1.5 years ago and gave it another chance. Obviously a mistake. I've been told they do well on acrylic nails but do not get removals. My nails are in extremely bad shape.

Paul is the best nail tech in the salon, he doesn’t rush on your nails. Great work every time.

Literally just left there. 12/20/2022 @ 4: 30pm. I walked in and was seated right away which was pleasantly surprising. Just wanted a simple Gel Manicure. There is polish all over my cuticles. The “manicure” could have been done by a child using their non dominant hand. $37.00.