Neil Elkins - State Farm Insurance Agent, Lorain OH

We are doing a new construction real estate purchase and are trying to navigate all the requirements to get that done. Jon Jones at Neil Elkins Insurance Agency, our State Farm agent, has been outstanding in providing the insurance needed to satisfy the lender. Always available and willing to help make this purchase as smooth as possible.

Neil's office has always been easy to work with as well as quick to get things taken care of. I have worked with State Farm for over a decade and his office has had the best service. They are quick and effective in helping with all of my family's insurance needs.

Made it extremely easy to set up a new policy for me. Thank you for everything. I’ll definitely recommend you to my friends and customers.

Neil Elkins is exactly what you want and expect from an Insurance agent. He is professional, knowledgeable, and quick. I definitely rate him 5 stars!

Very precise answers and options were explained to me. Feedback and return calls were made on time. Great service.

We've had HO/car/dwelling/motorcycle and now RV insurance through Neil Elkins, State Farm, for going on 7 years now. And I couldn't wish for a better agent to have! Along with his whole office staff. Seriously, they really make you feel like family. And if the time comes where you rip the side off of your husbands work van. They handle it quick!

I couldn't be happier with the level of service I've received from Neil Elkins and his staff they have always gone above and beyond to take care of me. I highly recommend them for your insurance needs you won't be disappointed.

Neil and his office are always very friendly and helpful! Always happy with the results after I need help with something with my car or home insurance.

Easy to get a hold of agent (s) via phone and email.
Helpful throughout the process with answering questions.
Response time was impressive!
Thank you Angel, you're my new favorite Insurance Agent!

Super helpful with my personal and business insurance. Thanks To the team for your awesome customer service and ability to help me out.

Very friendly and helpful staff. My quote and policy were processed in the same day! Thanks State Farm!

I have been with State Farm Insurance my whole life and there is a reason for that. The customer service is outstanding! Neil and Jonathan are both wonderful to work with. They are always there to answer any questions that my husband and I may have. We recently just added home owners insurance and Jon was so knowledgeable, explaining everything very thoroughly to us. I highly recommend doing business with Neil and Jon at State Farm. Thanks again to both of you for being great!

James was truly amazing. He was very informative and kind. He helped me understand many things. I completely recommend him.

Great service and was very clear about the price I would be paying and getting me the best deal possible.

Everyone in this office is so great. They respond quickly to my questions and are always great at finding solutions!
I cannot reccomend them enough!

Fantastic customer service and extremely knowledgeable! I highly recommend them for all your insurance needs!

I totaled my first car and they were great with taking me through the process. Honestly it was so painless and they were there to help every step of the day.

I have been with the Amherst office for over 15 years. All of the office staff is always so helpful and efficient. Jon is wonderful. He just helped us through a very stressful situation with the purchase of our new home. Making the insurance part simple, straightforward and saving us a lot of money. Highly recommend!

My husband and I have had Neil as our agent for almost 10 years and we have never had an issue. I had gotten my windshield cracked and he and his staff were able to help me file a claim and get it fixed quickly. I highly recommend having him as your agent! He and his staff are always so nice and friendly and they explain things to you so you don’t leave wondering what you’ve got. If you choose to go with Neil I promise it’s a decision you won’t regret.

Karen goes out of her way to help her clients. The whole office is an amazing group of agents that care!