Nelson R. Diers, DDS, MSD, West Chester Township OH

A lot of time went into my visit. The doctor and Lisa spent just the right amount of time going over everything.

Dr. Diers is phenomenal. My case is very complex and he's able to think of outside the box, always wanted to figure out a solution, and worked with my medical team. I'm very impressed with his level of knowledge, commitment, and understanding all of which are rare to find these days. He was able to make in roads with my sleep and airway issues in a short amount of time compared with a number of other practioners who couldn't understand my case or think creatively enough to solve the challenges.

Every time I go to Diers Orthodontist the staff is super friendly and they are very good at working on my braces. I'm a 63 year old just getting started in braces and they never treat me any differently. I love going there.

I’ve had the best experience with this practice. I wish I had known about them years ago for my kids. I recommend them to anybody who is looking for orthodontic treatment, whether adult or children! I cannot praise them enough!

Dr. Diers and his team are helping me with my TMJ pain. Everyone is friendly and kind in the office.

The staff is always kind, helpful, and knowledgeable. I feel like I’m in good hands of people who know their profession.

I'm fortunate to have a wonderful orthodontist at this stage in my life. Friendly staff. Very knowledgeable TMJ and sleep apnea. Office staff is a cut above, very professional. Was delighted when they scanned my mouth instead of taking impressions. Five stars hands down.

Wonderful people from the moment I was greeted. The staff is very kind and Doctor listened to my concerns.

Dr. Diers and staff are the very best. They make you feel like family and not just another patient.

CMe to Dr Diers for severe TMJ pain and clicking and locking of my jaw. He made me a splint and an aftercare plan. Now I will live the rest of my days pain free and totally grateful for finding this office and his employees are so lovely as well.
Thank you Dr Diers.

RUN! Modern Day Semi-skilled snake-oil salesman

Real customer needing a real orthodontist

1. Not in anyone’s insurance plan. Strike 1.2. Wife said she didn’t shake hands, so he put his hands IN MY 56 YEAR OLD WIFE’S HAIR AND MUSSED IT and shook her head. She has RA, osteo arthritis in C2,3,4, and it was rude rude rude! Strike 2.3. Scripted. No interest in our concern or reason for visit. Nurse said she knew what the doc was going to recommend before he saw us. Strike 3, ONE OUT!
4. Doc took pictures posture and stated posture was bad because of tooth alignment. Strike 1.5. Doc said tooth alignment could cure ADHD (a neurological disorder). Strike 2.6. Doc repeatedly failed to address the one thing we came for, teeth that no longer met evenly on left and right after crown work. Strike 3, TWO OUTS!
7. Doc and nurse wanted $500 to take X-rays before giving us any more info, when we brought digital and printed versions of 360 deg pan files. Strike 1.8. They wasted an hour like a timeshare, all up-sell, never addressed the question we came for! Strike 2.9. If we weren’t willing to pay the $500 for what we DIDN’T want, they had no interest in talking about us for what we DID WANT. Strike 3, THREE OUTS!: - (

RUN AWAY. Seriously, check complaints on BBB. Don’t let the nice demeanor fool you. He will say whatever it takes to create a funding stream.

Follow-up: Response from Owner is generic, disengenuous, and doesn't refute or address a single concern.