Newport Auto Group, Youngstown OH

Don’t hand them your deposit! They will keep it if the deal falls through. They told us we was Approved for the car loan two days later call us back to say they need more info then tell us the bank wants more of deposit so we told them no way and they tried to keep all of our deposit. And when they get their vehicles from the auction they just put them on the lot every vehicle has stuff wrong with them. Best advice I can give is to just stay away!

I knew what I wanted to buy. Dominic had several of them on his lot. He picked one out told me to buy this one. So I liked two of the others better. He said no.buy this one. Went on a whim and trusted him. It's been a year and not even the littlest problem. Changed oil, that's it.very glad we trusted you, thank you so much. This is that review I promised. BEEN 2 YEARS NOW THANKS AGAIN DOM, NOT EVEN THE LITTLEST PROBLEM. Merry Christmas! Been about 6 years now.new water pump, tires, oil changes. 2010 RAV4 still running strong.thank you

Did not have a good experience with this dealer. They advertise that they help those who have less than favorable credit, but do not have finance companies that work with those with bad credit, even if you have money down. I went to buy a $10,900 vehicle and offered to put down $2000. To get the vehicle I wanted, they wanted $3500 down, but said they would in house finance me for a 2015 cherokee or a 2010 f-150 or a 2007 lexus which was older than the vehicle I wanted all which cost the same amount if not more. I waited for a reply back to move further with the vehicle I wanted and have received nothing. No calls or texts. You are better off paying cash for a car or going elsewhere.

I am only giving one star so I can write this review. I did not personally buy a car from these snakes but my cousin did. She asked me to drive her to the dealership so she could drive the vehicle she put a down payment on home. As soon as we got there I noticed the car she put the deposit on had a badly cracked windshield. I knew then this place was bad news. Then she showed me other options and those were no better; a jeep with a duct taped cover, rusty underbodies on most. I asked her if she could get her deposits back but she said they don’t offer refunds on deposits. I asked about them helping her out with the windshield and the dealer (Pete) asked if I was going to be on the loan, I stated I wasn’t and he said that if I was then they could negotiate the windshield repair. That made absolutely no sense. She ended up going through with the paperwork and toward the end they mention she had snow tires on the vehicle worth “1000.00” then suggested she sell the tires for the cost of the windshield. These people take advantage of people struggling with their credit. They know the vehicles they sell won’t last the life of the loan and therefore they default on their loans further damaging their credit but they don’t care. What’s the most off putting is in the office hangs a crucifix yet they sit under it committing the sins of greed, usury, and deceit. Now that she’s home her check engine light came on along with another alert. I’m disgusted and I hope my review helps others to BEWARE.

So I feel taken advantage of. I drove an hour and a half to get a wrangler. The one I was offered was rust bucket and the guys suggested I get a Cherokee. It’s a 2015. So it was after 6 and the banks were closed so they said I had to give them $500 to hold the car until the next day. So I did and went back the next day. I did paperwork, brought the car home with a broken windshield. It drove fine on the ride back home. I had to put a $30 bulb in it because I didn’t know that the headlight was out and now there are 2 lights on the dash that are on. I am hoping this turns into a success story. But, by the way things are going, it doesn’t seem like it. Will update if anything changes.