Nick's Pizza, Norton OH

That people there are great. I enjoy talking with them. They just love the grandkids of mine.

I've been doing business with them for at least 20 years. Lately, their service has gone way down. They tell you 1 hour delivery and they show up closer to 2 hours. Then the order wasn't totally correct.

Ordered a Shrimp basket and 2 chicken dinners. Food was excellent! They were very busy being a Saturday night, but still got our food at time promised. Will be ordering again from there soon!

Very inconsistent quality, like ordering from a different restaurant every time. Food gets worse and worse.

This is a borderline 3 star place but I'll leave it at 4 star until I change my mind.

Initial appearance inside is not good. It's old and dingy and looks worn down and out dated. That being said I won't hold too much against them for the appearance, although a good cleaning could help immensely.

The staff is usually one lady who does phone, cook and cashier, they may have a driver as well. Skeleton crew isn't always great for service, which was lacking.
The temperament of the staff was mediocre and they could use some more cheerful greetings and smiling can take you a long way with customers, but the general attitude was as run down as the appearance.

With everything negative with appearance and service, the pizza was pretty good. The sub sandwiches are big and are a good deal during lunch time specials.

The menu is far too large for such a small place. It would be good for the business to narrow food options and focus more on quality and appearance of the food.

Will eat again here soon and if nothing is better I will drop one star. If it gets worse after the next 2 visits it will go down to 2 star and I will leave it at that.
As of Aug 2022 I initially rate it 4 star (generous start to give local food places a chance)

Haven't been there in a while
But food still As Good As It Ever Was and good service

First time I got a pizza from here and I will order here again. I got the extra large deluxe and it truly was a deluxe.

Dont eat here! Terrible customer service! I ordered and they sent me a text confirming my order amd that it would be ready by 255- 305pm. We get there at 307pm and our order wasn't even started yet. Then the lady got mad at my husband because he was asking questions about the order and she was going to start our order after touching everything in sight and wasn't going to wash her hands or put gloves on. Disgusting place!

This place has terrific fried chicken and jojo's. They come with a garlic mayo dipping sauce that's absolute fire. Prices are a little bit high and their pizza is just ok.

Good size portions, Good wings (if they cook em long enough) and good pizza. Jens easy on the eyes too but shes a horrible person deep inside

Will never order again. We received a pizza and the pizza looked like it was dropped at some point during the delivery. All the toppings and cheese were all shifted to one corner of the box leaving only the sauce on the actual pizza dough. We called to complain and the person who answered just told us to call back the next day.

Order wasn't started.she rudely said: I just started it! He's fixing the oven! I had ordered and told 30mins. + I gave my phone number as requested. Plus upon walking in the whole place was seriously filthy.
Told her I can't wait and left.

Ordered a pizza it was ready when they said that it would be, and it was great will for sure eat there again.

Messed my order up. Got it replaced with another mess up. Pizza was undercooked. Waited an hour for what they said would only take 30 minutes. Used to get nicks as a kid all the time but as an adult I can see they really have no idea what they're doing.

Beyond worst customer service I have ever received. We were delivered this pizza that was clearly dropped at some point. When I called for a new pizza a man answered interrupted me when I was speaking and told me “they are too busy and will call back tomorrow”. I love supporting local businesses but this is beyond the worst experience I have had with any company, on top of it all we did not receive a refund or new pizza. I do not recommend this place and they will never get our business again.

I stopped in for a meal, boy was I surprised. Food was amazing. Had a home cooked feel to it, for less than Wendy’s. Thank you guys.