Nuzzlers, North Royalton OH

I am writing this being a previous employee.as much great things I could say, the bad completely outweigh the good.the cost to board and daycare are low and match the quality of care.me, along with 2 other emplyees were all fired due to nuzzlers not bringing in enough money to pay us.we were fired through text with no notice to find ourselves a job or to be able to afford basic necessities.we were told several times that when an incident occured that if there were no noticable issues/injuries to not say anything to the pets parents.there is a specific event that has completely stuck with me since it happened.the day was a very hot day, 85 degrees or higher.we had a somewhat larger pitbull boarding this day.on my job list i had to check to make sure everyone had water before i had left.another employee ensured me that the part of the boarding area that the dog was in had water and i was good to go.being who i am, i decided to check anyways.i had saw that the pitbull was not in their suite and my first thought was "maybe they were moved" and for a split second i was about to just leave to go home but i just wanted to double check.after looking and looking i decided to check outside.when looking outside i saw the pitbull aggressively panting and struggling to breathe.i obviously brought the dog in with a full bowl of water and she turned out unharmed.given the dogs weight and heat, it wouldve been maybe 10 or so minutes before the dog had succumb to the heat.the owner/manager was the one to have left this dog outside.if i hadn't trusted my instincts, its safe to say this dog would no longer be with us given no one wouldv'e returned for hours after we had left.i used to make excuses for this business and the way it ran but having so many eye opening experiences like this, i will never recommend anyone to go here.the owner/manager and her son have 4 dogs between them two.in the whole year that i have been there i have seen 1 leave the building and that was for vet visits after him becoming so sick and close to death.this dog also only went to the vet after i had said something about him being so sick.this dog has a chicken allergy and has almost full access to several foods containing chicken due to the kennels having gaps in the walls and food all over the walkways.if your dog has an allergy to something in dog food, chances are they will get ahold of someone elses food.its hard knowing that i worked and supported this business when these animals deserve so much more than nuzzlers.these are just a few of several stories i could go on and on about.to anyone who may read this, do yourself and your furrbabies a favor and pay the few extra bucks to take them somewhere else.you and them deserve better than this.

Super nice staff and our lab Emily has so much fun when she is here! Would definitely recommend!

The staff at Nuzzlers is amazing! When we were expecting our baby and needed a plan for our five dogs they were more than accommodating. They had them for daycare to prepare them and when our baby was a month early they quickly accepted all of our dogs. They let us focus on our son while knowing our dogs were taken care of.

We had been looking for about 2 weeks for a place to board our newly acquired rescue dog and Nuzzlers was the last place I found and I am so happy! Every other place told me no because my dog wasn't comfortable being in a pen with 15+ dogs, I mean I wouldn't like that either! Michele and her team without hesitation took our girl for 4 nights. I was nervous at first but when we picked her up she was so happy and I could tell she enjoyed her stay! We will definitely be back and I would 100% recommend Nuzzlers to my family and friends! Thank you so much Michele and staff!

We needed to find a new boarding place since our usual place was booked and a bit far for us anyway. We were happy with our dog’s stay! Staff were very welcoming and sent text updates and pictures whenever we asked. We were able to arrange a late pick up which was as great for us since we came home early from vacay and were happy to get her home. We know she was comfortable there because she actually ate a decent portion of her food- something that normally significantly decreases when she’s away. We will be using again!

I have a little 6 month-year-old puppy and she is my baby. We left for TWO DAYS and she had a good experience. The workers gave her the meds she needs, along with applesauce, and plenty of play time. She got feed her own food which was very comforting. The reason I have 3 stars is because when we picked her up her fur was matted in urine and she smelled horrible. The other thing we noticed was she all of a sudden had a begging problem that she didn't have before. I'm not positive that it was because of the Nuzzlers but I have a good feeling it is.

When we go to Cleveland, we keep our dog at this kennel. The staff is caring, responsive, and accommodating.

We love Nuzzlers and their team! They are so kind and patient with your puppy! We can’t contain our puppy when we tell her we are taking her to daycare she gets so excited. They really do make you feel like your animal is safe and taken care of. I would recommend them to anyone and everyone!

I'd leave 0 stars if I could. It's a bummer to leave a poor review of a place we didn't even get to use the services of. We needed somewhere to board our dog for the night since we were having our daughter's birthday party at home. Our normal boarder was unavailable due to a prior event. So we decided to try out Nuzzler's since it's so close to home. After about 3 weeks of calling, we finally got a person to answer the phone and book the overnight stay for our dog. The girl on the phone didn't ask for my name or any contact information but said we are good to go and that I just needed to have my dog's vaccination record. When the day came to drop our dog off at the noted time (between 9-11a) my husband arrived around 9: 15a. The place was locked. Nobody was around. He kept knocking and we both were calling only have no one answer the phone. And the voicemail was full so we couldn't leave a message. I messaged the Facebook page asking for someone to call us back and 3 days later I still have received no answer. When I drove by again, upon further inspection I realized it's probably best that our dog wasn't there- screens torn out, dirty curtains, etc. We had to completely change our plans at the last minute that day because of their lack of communication and poor business skills. 0 stars!

I can’t believe I haven’t wrote a review for this wonderful place!

My Apollo has been coming here since he was a wee lil pup. Maybe 3 months old in the photos. That was his first time there.

I don’t like leaving my poor baby alone for more than six hours. This is his second home!

Michelle, her family and her kind-hearted workers allow Apollo to play all day. When he comes home, he is tired! So it’s the right amount of stimulation for my playful dog.

They take really good care of our animals and are very friendly. You can tell Michelle and all of her workers love what they do.

Apollo doesn’t hesitate when I bring him here. He welcomes it with open paws and loves it here.

I highly recommend!

Their pricing is unmatched. And because it’s family owned you know that your dog will get the attention they deserve all day.

Nuzzler's is a great place! My beagle had a very good visit and is looking forward to her next stay!

From the moment I drop off my puppy to the moment I pick my puppy up, I feel completely confident in entrusting my fur baby in the care of Nuzzlers! I am someone who is a bit crazy about the care of her pet and yet, nuzzlers has managed to make me feel entirely comfortable with dropping off my girl by exceeding every expectation and addressing any and every concern of mine. Nuzzlers goes above and beyond in every aspect, for example, communicating with me while I was on vacation and they even know my favorite beverage is Diet Coke! If you choose to send your pet to Nuzzlers, you will truly feel like you are dropping your pet off with family or dropping your pet off at your second home!