Ohio Bureau of Motor Vehicles

These workers have their job down nicely. Some might see it them as rude but I see them as efficient and they know they have to get people in and out quickly. With the COVID I figured I would be waiting awhile but oh no, they have a worker at the front table that greets you and make sure you have what you need for what you are asking to do, gives you a number and there you go, wait for your number. Waited 10 minutes and there were 12 other people waiting. Quick an easy for my visit today. Thank you BMV workers.

There is a reason, aside from the lines, that people dread visiting the BMV and it's the robotic rude staff. I was there this AM and was this gal's first customer and she was incredibly rude. Read absurdly fast and acted frustrated that I asked her to repeat herself. I understand the masks and counter shields are a barrier, but goodness have some patience and read slowly and concisely. I can't imagine how rude she'd be come lunch time. And why do the ladies all act like you work at the BMV and know their policy/corona system? Simply guide your customers instead of barking orders when they're not getting it right. I worked in customer service so maybe I have high standards, but I believe in general kindness and this particular girl lacked every bit of it. Sorry Courtney, hope you have a better day, but life is what you make it.

I completely understand life is crazy right now. With that said, common courtesy goes a long way. You will not find that at our local BMV.

Can’t even call to ask a question they won’t answer their phone! Don’t recommend to anyone. If u can go elsewhere I would!

It was a lot faster than usual. Doing a great job getting people in and out. Great job. Thank you for your service.

I have never been to a better BMV and I have never had a bad experience here. I have had a couple of disappointing trips, but those were on me for not being prepared with the proper documentation. The staff are very efficient and familiar with all of the requirements for any BMV-related procedures- they are very helpful if you are unsure of what you need to bring in. It is very handy having the title office just a few yards away and the drivers testing suite next door. The lines are unbelievably short, and I have never waited more than 15 minutes, usually less than 5. On today's trip, I walked right up to the counter. I am originally from a state where folks expect to spend hours at the DMV, so these short waits are delightful. They have helped me with a variety of tasks- getting an Ohio license when I moved here, getting a new license when I changed my name, getting plates for my car, and renewing my registration.