OhioHealth Urgent Care Grandview

If you are in pain do not let them know right away, if possible, as they will assume you are drug seeking and turn you away with no care. At best they will refer you somewhere else. They were very polite about not believing me.

Came in around forty minutes before close. All of the staff were kind and funny, and eased the mood in an otherwise crappy situation. Got in and out within thirty minutes, and had to wait in the examination room minimally. This is the best urgent care I've been to in a long time.

I was in from out of town and got really sick. The staff here was so nice! They got me in quickly and got prescriptions called in right away. I was out of there in less than 45 minutes. Thank you!

The people were friendly, but I had a very long wait in the examination room. No explanation was given as to why it took so long, when I was finally seen. My diagnosis was very quick and easy, and it seems ridiculous to me that I ended up having to be there so long.

The nurses were friendly and I was in and saw the doctor very quickly on a saturday morning! A great and prompt service overall.

Doctor didn't seem to have the time for me. Spent 3 minutes with me and rushed me out. When I had questions, she couldn't be bothered to talk to me directly and used the receptionist as an intermediary.

Gives me stitches on the bottom of my foot, tells me to walk on it but to not put any pressure on it.because thats possible? No pain meds. No crutches or boot. Zero help.

Unpredictable wait times make this location incredibly frustrating. Some day I've walked right in, others I've waited an hour and a half by myself in the waiting room to be seen. I would suggest looking elsewhere for your urgent care needs.

Excellent Urgent Care. Went in for some stitches and was in and out in 45 minutes. The receptionist was friendly and informative. Nurse Monica and Dr. Caton were extremely friendly, efficient, and fun to chat with. All around a great experience (considering the circumstances). I'd go back in a heartbeat.

Lisa was especially unpleasant, unhelpful, and downright rude. Thank goodness the other attendant was there to help. Lisa said "nothing can be done", then Toni came out and made it happen. Screw you, Lisa. And your makeup sucks, too.

Clean and quick urgent care. All of the staff was polite and helpful. I would highly recommend going here. I went on a Sunday at 9: 45am, very little wait time.

The staff is nice, but they rush through your appointment. I understand that there are lots of patients, but every time I've gone it has been the same. I also was told different information than what the aftercare summary said.

Went on a Saturday night for hamstring injury. Super quick treatment. In and out. Super friendly. But no vicodin boo!

I do not recommend going here for CoVid-19 testing. I went to get tested after symptoms had set in, and all of my roommates tested positive for CoVid-19. The process was arduous, but that was expected.

However, the next day I got a call with a negative test result. Frankly, I have not felt this sick in my life. I immediately went out and got another test, which came back positive. After inquiring about why the first test came back negative, I realized how incorrectly it was administered. Multiple doctors I talked to said the mouth swab should be kept in for 10-15 seconds and get deep into the naval cavity on both sides. During my test, the swab could not have been in for more than 1 second, did not go deep, and was far less invasive than a strep test.

I do not hold anything against the rest of the clinic, I’m writing this to advise against CoVid testing at this location. False-Negatives are the quickest way to lead to people thinking they are okay and spreading this to others who are at risk. I understand that is part of any medical procedure, however, I have a harder time forgiving that result when I realized how incorrectly the test was administered.

This is more of an auto repair center than an actual health clinic. The desk attendants are disgustingly rude and uncaring, the waiting is painful. Drive a little bit more and go to the OSU hospital instead please.

Money gouging patient mill. Never have I been to an urgent care, not had my issue resolved, then told I must be charged for a follow up. Holding patients financially responsible for misdiagnosis is nothing short of unethical and irresponsible.

Looks like an urgent care but still acts like a slow ER. No privacy when giving your information and ailment information, and still they print out a whole page of hospital wristbands for you. Process is not efficient and I would hate to see how long the wait is when they get busy. This place does not compare at all to Patient First.

They are usually pretty fast. They are very clean and thorough. Most of the staff is very friendly as well.

Staff is really nice but they don't seem that knowledgeable and they need to review Hippa laws.

I recently went in for a TB screening. The results of the test showed that I needed to take further steps that they couldn't perform at this location. However, they gave me very vague information as to what I needed to do next. They told me to call the health department (did not provide specifics as to which one) and after a series of phone calls I was informed that the info they gave me for my next steps was completely wrong.

The worst part of this was that they were in such a rush to clear my room, they didn't tell me anything about what my test results meant in the privacy of my room, they took me to the lobby and explained it in front of other patients. Obviously I don't care too much as I've written what I went in for in this review, but that is definitely not a lawful practice.

The screening I had was a several step process and during one of the visits, I was in a room with a cloth screen. In this area I could hear the staff discussing specifics of visits, addressing patients by first and last name. As a patient, I definitely should not be able to hear such conversations.

They really need to work on their privacy practices at this location.

Great staff and knowledgeable staff. Not a long wait and Dr. Maxwell was very intuitive to our needs. Thank you!