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OhioHealth Urgent Care Polaris Parkway

Address 1120 Polaris Pkwy, Columbus, OH, United States
Phone +1 614-847-1120
Hours
Monday9:00am-4:00pm
Tuesday9:00am-9:00pm
Wednesday9:00am-9:00pm
Thursday9:00am-9:00pm
Friday9:00am-9:00pm
Saturday9:00am-9:00pm
Sunday9:00am-9:00pm
Website ohiohealth.com
Categories Urgent care center
Rating 3.7 26 reviews
Nearest branches
OhioHealth Urgent Care Gahanna/New Albany — 5150 E Dublin Granville Rd Suite 110, Columbus, OH
OhioHealth Emergency Care New Albany — 5868 N Hamilton Rd, Columbus, OH, United States
OhioHealth Urgent Care Dublin — 6905 Hospital Dr, Dublin, OH
OhioHealth Urgent Care Delaware — 1710 Columbus Pike, Delaware, OH
Similar companies nearby
Walk In Urgent Care — 1085 Polaris Pkwy, Columbus, OH

OhioHealth Urgent Care Polaris Parkway reviews

26
Sort by: date highest rated lowest rated most helpful
Jitendra
May 19, 2021 2:28 am

Let me be honest, I am not someone who visits hospitals often. And I observed a slight pain in my chest and had to visit Urgent care, this reviews literally scared me and my wife knows all the excuses I made to avoid going to this urgent cares. But honestly after visiting the facility I realized, I made a right decision. The front desk, nurse, X-Ray specialist and the physician all were very polite and caring. The entire process was so quick and smooth, Hope OhioHealth continues their service like this.

Karli
April 26, 2021 3:05 am

I had a great experience at this urgent care today. All of the health care professionals I encountered were polite, helpful and obviously cared about my health. I believe the woman who took my X-rays was named Michelle. Michelle was the sweetest and really made me feel comfortable. I would absolutely come here again and recommend this location to friends and family.

Ernest
April 11, 2021 11:10 pm

Worst urgent care I’ve ever been to. Front desk was so rude. Annoying to deal with when you’re sick

Dana
March 31, 2021 7:59 pm

Sliced my finger cutting vegetables s6nd needed stitches. They had me in and out in under an hour! I had visited previously in 2017 and was also out quickly, but I did not expect to be seen almost immediately because most urgent cares around here have been flooded with covid testing. I'm not sure if I just got there at the right time or what, but I was very impressed. Every staff member I interacted with was kind and efficient.

Leslie
February 28, 2021 8:11 pm

Doctors, NPs PAs and RNs are all amazing. Front desk staff is great.
This is our top place for urgent care when we need it! Thank you!

Meagan
February 08, 2021 6:04 am

Went in for sinus and ear pain. Everyone was incredible from reception to nurse, to provider. I had an NP named Dana and she was amazing. She is seriously the standard that all providers should aspire to be. I wish she could be my primary. Kudos to this location for everything, but especially for her!

Kaleigh
December 16, 2020 6:42 am

I have never been so blatantly disrespected in my entire life then my experience by the Urgent Care facilities receptionist, Nickolette. Working not only in the health care setting but also as an OhioHealth employee, I expected to be treated and talked to as my feelings and concerns are validated. Upon arriving, the receptionist made it very clear that there was a two (2) hour wait time to be seen, and that she suggested waiting in my car to not forfeit my place in line. After waiting in the parking lot for the two indicated hours without a phone call, I decided to contact the front desk asking where I was in line. My initial call lasted 25 minutes, where I was waiting for someone, literally anyone, to answer the phone after the answering tone indicating there were no callers in front of me. I then proceeded to walk inside to ask if I could process my payment before being seen. Nickolette then proceeded to inform me that I had "lost my spot" in line after she called (verbally) my name in the waiting room. I could not name a single facility whose only mean of conversation, to an empty waiting-room, is saying their name aloud. In addition, the standard COVID19 protocol for ANY appointment is to wait in your car until told to come in. Upon asking for reasoning, she proceeded to shrug her shoulders, in a verbatim response "I don’t know how I could have made it any clearer for you. " This type of behavior is nauseating and degrading. People come here to seek medical help, not to deal with an unpleasant employee. This is not the OhioHealth standard and I sincerely apologize to anyone who has to deal with this behavior at this facility.

Tom
July 05, 2019 8:17 am

Several hours after gashing my head, I went to OhioHealth Urgent Care on Polaris Parkway just before closing to have the wound addressed. I was in and out in less than 30 minutes, which including getting staples in my forehead. Just a couple of weeks later, the wound is hardly even noticeable. They did a great job!

Ann
June 19, 2019 1:28 am

When your sick kid walks in the door gushing about how great the urgent care PA is, you know she must be good. Shout out to Stephanie Lamport.

beth
March 15, 2019 1:18 pm

Amazing staff! It was 7: 30 Sunday evening and I needed to get some meds for a bad cold/sinus I had for over a week and getting worse. Needed to get it taken care of before I went to work. Was very happy with each member of the staff especially with the P. A, Bryan Hollingsworth.

Mariangela
February 28, 2019 3:47 am

1st of the year, the place was busy. Nice front desk and medical staff. They were seeing patients back to back. I was ecpecting to be there for at least 2 hours, I was out in one. Came back to this facility because others were closed (I had a very poor experience years ago) glad I gave them another chance.

Darian
September 21, 2018 1:29 am

This location is great! It was a quick visit but Mr. Hollingsworth (PA-C) took the time to explain everything to me. All the staff was very polite and helpful. No one likes to go to urgent care but when you walk into this place with professional staff and a great overall vibe it feels so much better. Thanks guys!

Kurt
August 19, 2018 1:20 pm

I showed up at 8: 00 PM on a Friday night and was in and and out in 60 minutes. Very fast service. The staff was very friendly and was concerned with my problem. I live in downtown Columbus. And drove up to Ohio Health based on the reviews. I'm soo glad that I did. 5 star service all the way.

Renee
August 09, 2018 2:46 pm

Been here twice, both times we were in and out with questions answered and problem solved. The staff in my experience is always friendly. Highly recommended

J White
June 19, 2018 2:45 pm

Visited the Urgent Care on Polaris Pkwy this morning and had a great experience. The staff was very courteous and helpful. They handled my issue very efficiently and in a timely fashion. I highly recommend this OhioHealth facility.

mariajose
April 16, 2018 6:04 am

The staff is so nice and they take care of you rite away, i been sick for two months and finally came in both times that i been here is been so fast!:) and they are very caring and professional i love that at the end of your visit the give you paper work to help you understand what you have its very helpful.

Zac
March 27, 2018 3:31 pm

The staff were very kind and helpful. I was only there for about an hour and they diagnosed me quickly

Elizabeth
December 03, 2017 12:30 pm

Not sure if I'd return or not.maybe in a dire emergency. I went with a severe URI and sinus infection, waited an hour before even being called back. Waited another 45 minutes once in the room for the PA, Karen to come in. She told me I didn't have either DX and just had a common cold because my symptoms hadn't been around at least 7 days, yet wrote a RX for ATB and signed my D/C paperwork with DX of sinusitis and URI? !?

Kelly
October 27, 2017 7:28 am

This place is a total joke and I am not sure how they stay open! I explained to you that our dr told us to come in when my husband broke out in hives again so they could be looked at to figure out what was going on, well you have to actually touch and take the time and look at someone to do what our dr asked. This lady totally dismissed it and gave us the line, he is is allergic to something, are you sure you have no allergies? We explained the whole family when to the allergy dr because some of us have them and he was not even allergic to dust mite. She gave us a referral to allergy drs. Again she must not have been listening when I said we go to one, and if that is what our dr want he was quite capable of doing the same thing over the phone. What a wast of time and money!

Natalie
July 05, 2017 1:17 am

Came in at about 1hr before closing. Despite only having one practitioner on hand, staff was very fast and courteous to my issue. Was in and out within 45 minutes with my prescription! I would highly recommend this Urgent Care!

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