PALMERA, Mason OH

The landscape and location is great, apartments are fabulous and the staff is friendly and professional. Palmera Apartments are a wonderful place for a family.

We moved from Los Angeles to Ohio and loved we moved to Palmera Apartments as we waited for our new build home to be completed. We lived at Palmera for six months while construction in our home was underway, and we loved it! Our two bedroom apartment was spacious, modern, and facing the beautiful open reserve allowing us to experience the beautiful scenery as as we experienced real change of seasons for the first time. The staff in the leasing office were outstanding! Colleen and Carly made us feel welcomed and were very helpful with any questions we had. The maintenance personnel was efficient, respectful, and tended to work order requests in a timely manner. The grounds and amenities of Palmera have a resort-like vibe. The walking trails are immaculate and well defined, and the gym had the necessary equipment for a good workout, The secured access to all amenities gave us piece of mind. The grounds were well lighted at night as are the hallways inside the secures building doors. The concierge garbage collection we paid for was affordable and worth it. We put our garbage bag/bin outside our front door, and our garbage was collected before we went to bed. The covered mailbox area was wonderful to have especially for us So Cal people experiencing cold and snowy days for the first time. Parking was NEVER an issue as we found parking right outside our building door without a problem. The complex is located just minutes away from shopping, dining, hospital, and even the outlets. I cannot say enough about Palmera Apartments! Once our new build home was completed, we were actually sad to leave as Palmera was such a wonderful place, and we felt so lucky to call Palmera Apartments our temporary home for six months in our new home state

The community is in the best location, right next to the mall and shopping plaza. Most of all, close to the fire station and hospital making my family and I feel safe and secure. I enjoy the amenities and community events for my family. Overall I’d highly recommend!

After getting all of our questions answered and touring the model apartment we were put on the waiting list for a Valencia and possibly a Marbella. Sydney and Jake were tremendous in answering our questions and explaining the wait list process to us. We look forward to joining the Palmera Community as soon as a unit comes available.
Don & Marge Fieler

My two favorite things about this place! The saltwater pool is the most amazing thing ever! And on a cold fall night we have this lovely fire place. The community and people are so nice and welcoming! Best place to live hands down!

Palmera is a wonderful place to live. I’ve been here for about a year and a half and any time I have had a maintenance issue the problem has been fixed within 48 hours. The staff at the front office is inviting and they really care about what’s going on in your personal life. Everybody is very accommodating, especially if you have a physical disability. They’re very dog friendly and like to give treats to your pets anytime you go to the office with your dog (s). There are plenty of events here that allow you to mingle with your neighbors as well. My favorite so far has been the Christmas dinner and the end of the year pool party for the dogs. Palmera really is the best apartment option in the area that gives you the most bang for your buck! It’s very close to 75 and to all the major stores and shops. It’s only two exits up from union center that has all the entertainment options you could want from top golf to movies or even main event.

My husband and I are in the phase of our life where we need to downsize from a home to something that requires less maintenance and upkeep. We also still require a place for our 6 children, their significant others and our 12+ grandchildren to occasionally gather. We had dozens of questions, and even more concerns. We were shopping in the area and decided to stop by for a quick visit. We met with Jake Gunderson, and he answered every question, concern and has made the transition less intimidating. He is kind, professional and very knowledgeable. He took the time to answer all our questions and provide us with the best options for our needs. We couldn’t have wished for a better outcome. We loved the property, the model home, and all of the information we received We look forward to becoming new residents in the near future!

When we went to see this lovely property, we were lucky enough to have Jake to show us around and answer all our questions. He was delightful to work with, knowledgeable, and helpful! We’re on the waiting list.

AMAZING! This could be your forever home! This place literally has everything you could ever need. Palmera has an amazing pool/ lounge area, walking trails, tennis courts, basketball courts, gym, playground. On top of all of that the apartments are all up to date, very well built and really nice. The community is inviting, everyone is so nice. The STAFF deserve their own 5 star review, all the men and women who work for Hills properties have been a pleasure to work with. They are very accommodating, friendly, they really take the time to build a good working relationship.

If you’re thinking whether or not Palmera is for you, I’ll decide for you, IT IS!

I’ve been a long-term resident at Palmera along with many others. The office and maintenance staff are accommodating and definitely work to make your apartment your home. The property has such nice features and amenities that you won’t find in other apartment communities in the area. And it’s pet friendly!

The maintenance crew does an excellent job. They’re courteous, respectful of your space & do a thorough job. I’ve been happy with their prompt service as well.

Palmera has been our home for 7 years and it has been nothing short of amazing! From the top notch amenities, the hard working staff, to the beautiful community and the residents that have become as close as family- my children, my husband and I have loved everything that Palmera has to offer!

Jake and Sydney provided a great tour for the community and the model unit. Lovely community with great environment and maintenance. Will be a nice place to live!

My application approved in January,
Payed my deposit and waiting list for 5 months, when I asked them they said no available units, but they advertised in Zillow, HotPads it’s available.

I have lived here for over 6 years and I honestly love it. The area is beautiful, office management and maintenance are helpful, amenities are clean. I feel safe here. Whenever guests come over they always remark on how beautiful the whole place is. I really recommend it!