Panera Bread, Boardman OH

Try showing your employees how to fill a napkin holder. Half fold out. So it can be pulled out without having to stick fingers in thru the side and pull out a handful.

The place is an absolute rip off. $16.94 for half a ham sandwich & a cup of chicken noodle soup & a pepsi.quite possibly my last time going here!

Apparently they don't feel the need to include bacon on a turkey bacon bravo sandwich. Because I opted for delivery (through the panera app) they said any corrections need to be handled via doordash. That doesn't seem fair to the doordash people since they weren't the ones who even made the sandwich. The person who answered the phone was less than helpful and wasn't very proactive about taking ownership of the staff there being who messed up.

Today was my first time I went to Boardman's Panera, and I really got a bad impression because of the attitude of the cashier Adeline, she couldn't hide her annoyance when I paid with cash and not with a card,? $%@ she didn't give me the cup for my coffee, I had to ask her and she was sarcastic when she gave it to me, I understand that we all have good and bad days, but when u work in customer service u should always have the best attitude no matter what! Also, something similar happened with an elderly couple who saw each other uncomfortable with the attitude of the cashier Adeline. I hope that it's only an isolated incident and that it's not a constant.for the rest, the food and drinks, always at a good level, as always at Panera:)

I deliver around here and they haven’t cleaned the toilet in weeks. Don’t use the toilet it’s got something growing on it at this point.

Beautiful atmosphere, but service was horrible. I went there today with a friend, and the women taking our order kept sneezing in the air near the food, wiped her eyes and nose with hands, then took hands and wiped on her clothes. After doing all this she never washed her hands at all, proceeded to get our plates, and pastries. Very unprofessional, and unsanitary. Just filthy.

I have gone to this Panera for over a year now before going into work. I won’t be going anymore. A couple months ago I ordered hard boiled eggs, went to eat them and noticed that they smelled horrible, I called the store to let them know they were rotten so they didn’t get anyone sick and they just didn’t care. Last friday I visited and went in store to order a bagel. The very next day I had 3 separate fraud charges to my debit card from Paneras all over the Country. Ranging from $59-$120. I don’t think it was a coincidence that it was at Paneras.

My 12-year-old loves Panera. It's the mac and cheese served in the bread bowl, even though he doesn't always eat the entire bread bowl. I then end up eating the bread bowl even though I just ate a salad or something that isn't bread. So it's a win for him but for me, not so much. Personally, I think they need to cut the prices a bit as the food is just ok.

Ordered a Fuji Apple Chicken Salad, they forgot the Chicken. They gave me a free salad to make up for it which tasted old and like it had been sitting already prepared in their fridge for days. On the next visit, I waited in the curbside pickup for over 20 minutes after they said my order was ready, then called and waited on hold for 10 minutes until the girl hung up on me and brought my food out which had been sitting there the whole time. Got home and all our food was cold, they forgot the baguette and put onions on the sandwich after we requested no onions. Way too expensive for this kind of quality.
Won't be back anytime soon.

Update: I finally returned and ordered a half dozen bagels which apparently now means 5. Seriously? We can't even count now? Hoping this one goes out of business soon if it's going to be run this poorly.

The food was good and the atmosphere relaxing. I just wish their prices weren't so high. I'd eat there more often.

I have given this place more than enough chances to get it right, and they have failed. The last 6 times I have ordered here, they have failed to complete the order right. They have forgotten to put the pickles in. They forgot the avocado, twice. Ordered a whole, got a half. Ran out of bread. Will not be back.

Even Taco Bell puts everything in my bag. I spent $25 on a few items at Panera and they can’t even remember everything. I didn’t realize it until I was 10 minutes away from the restaurant and then they can’t even refund me. I just have to give them my name and go back one day. These types of policies are ridiculous. Put everything in my bag. It’s really not that difficult.train your employees better.

Everything was thebusual Panera, but I did notice that they changed the chocolate croissants. They used to be rectangular in shape and now they are giant croissants that are flaky and dry. They just crumble when you eat them. Very disappointing. Not this Paneras fault, just the business in general. Please. Ring back the old croissants.: (

Food was excellent (Mac & Cheese). Very disappointed in choice of soups. Staff was friendly and service was quick.

Market Street store in Boardman much better than the 224 Canfield store. The soup was hot.