P.D.R. Comfort Systems L.L.C., Twinsburg OH

Went to change filter and found water coming from furnace. Air conditioner drain blocked. Amazing amount of water on 90+ humid day. Left message, Phil called around 4 said he was on the way. Fixed and he showed me how to avoid future problems. These guys have fixed several problems for me. Pleased in all respects. I highly recommend them.

No more waiting for hot water to show up - the little pump Phil installed on the hot water tank is great. Hot water is now delivered instantly. I was expecting to pay thousands to install under the sink water heaters, Phil solved the problem for $400. Every home needs Phil and his little pump.

Great service
They know what they're doing
Had a vent moved to get a door installed in the area
Sometimes they are able to get you in the same day, but for my project, I requested to set an appointment as I needed to make space for them
Clean up was good, I ended up doing a little more detail cleaning

Phil came to my home twice, once to fix a motor on a old furnace and another to install a new water heater. He’s great at what he does. I would refer him to my friends and family.

Absolutely wonderful customer oriented company! Phil has come to my house twice now and I would recommend him to anyone and everyone. He’s a honest, reliable and very kind person.

Brings material to the local scrap yard where I work. Genuinely great guy and trustworthy if you’re looking for a true professional. Highly recommended

I am 100% satisfied with P. D. R. Comfort's services. I called up Phil (the "P" in P. D. R.) on a Saturday after trying and failing to fix a leaky tub faucet myself and to my surprise, he was here in 45 min with tools in-hand! He let me know what the problem was, what he was doing to fix it, and was extremely friendly, professional, and courteous the entire time.

The fact the he was actually able to repair an old and leaky system rather than just telling me "you need a new one" was almost icing on the cake. At $85/hr + parts, I think it was an absolute steal to get my Saturday and my sanity back. I'll definitely be holding onto his card for future work!

Thanks, Phil!

P. S. In response to the couple of 1-star reviews on here, they need to understand that you're paying for an hour of general service for them just to show up, regardless of whether they're ultimately able to assess and fix the problem. Just go into it knowing that it'll at least cost $85 and they will probably be able to fix it for you, but if not, then you will have a better idea of what to do. No one likes paying for service calls just to get expert advice instead of a fix, but it's necessary for professionals like Phil to stay in business.

My furnace and A/C are about 12 years old. My family’s safety as well as free flowing water are a concern during extremely cold spells ever since one of our water lines burst during an extremely cold night a few years back. I read the reviews on Google never had met Phil, but called him after receiving a consultation from the other HVAC folks as seen on the sticker from when I bought this house.

Phil arrived at my home knowing that a new furnace & A/C were an option up for discussion if necessary. After introducing himself the first question he asked was for directions to my furnace. After doing a full inspection complete with diagnostics he informed me the status of my furnace. Phil assured me the noise I was hearing was NOT due to a loose bearing, but just a slight nuisance from a 12 year old furnace. P. D. R.recommended change my filter every few months and call them back in a couple years for the purpose of routine maintenance and a reassessment of the HVAC system.

Oh yeah.the OTHER HVAC folks as seen on the sticker from when I bought the house: During their pitch for a brand new $12,000 Furnace/AC they refused to apprise me the type/condition/efficiency of my existing furnace they had maintained the last few years. When inquired they said that they "forgot, but wrote the information down somewhere".

Needless to say there is not a need for a new furnace anytime soon. Lesson learned. Call P. D. R first!