Pella Windows & Doors of Westlake

Working with Frank Kinczel was fantastic. From the moment we entered the showroom, Frank shared his knowledge and deep expertise, and helped us choose a great "statement" front door for our new home. We really enjoyed working with Frank.

Heard a lot about Adam Williams professionalism and has a lot of experience in the window business. Pella is lucky to have him in their company.

Adam Williams was very helpful for my home remodeling for windows and doors we will use him for future business very knowledgeable awesome and valuable person on your team

Excellent salesperson Pati Kriaris, very impressed with her professionalism, response to issues and concerns. Frank and his partner were great. They were very efficient and knowledgeable about their work. Love my window!

Adam Williams is very professional and knows windows. He is definitely an asset to Pella windows. Keep up the good work.

Frank S was very professional and was able to help us get exactly what we wanted. We were also very pleased with the installers.

I work at Capozzi Design Group in Chagrin Falls. Frank Kinczel has been my product representative for quite some time now. He promptly gets me the information I need and is professional, attentive and a pleasure to work with!

Frank Kinczel and Rita at the Westlake Pella Showroom are amazing to work with. Their product knowledge and willingness to help you find the right products for your project are outstanding! I highly recommend this team!

Working with Frank Kinczel on our windows has proven to be very beneficial. He knows the Pella product very well so he can offer numerous suggestions in order for us to stay within our budget. He is also well connected in the region with various contractors.

Colton Crihfield helped me decide on what patio doors i wanted to put on my house. I didnt end up going with Pella, but Colton was very helpful and I would recommend him to anyone!

We worked with Frank S.to order new windows for our entire house. He knows the Pella products and was very helpful. Frank suggested an awning window for our kitchen. We love it! The installers were great as well. We are very pleased with our new windows.

Had a great experience shopping for and learning about windows/doors. Frank Kinczel was very knowledgeable regarding all windows/doors and was able to answer all our questions!

Recently Bob Anderson visited our home and quoted us windows on our 20 year old home. The level of knowledge and attention to our needs made us feel Pella had the right product and installation confidence to move forward with our project. Also we appreciated the no pressure approach Bob provided us as well. Thank you!

Good prices, knowledgeable sales people and great customer service. Thank you for all your help Colton!

Disappointed. I knew they wouldn't be inexpensive, but Damn.but they are higher quality windows than most, per Consumer Reports. Rec'd a highly detailed, comprehensive quote from a personable, intelligent salesman. Just out of my price range.

Pati was very knowledgeable and helpful. Her input helped us to get exactly what we envisioned.

High quality product with professional installation. This is our second purchase of a sliding glass door.

Pella did a fine job for our window replacements. Frank Stanton visited to thoughtfully look over the windows needing replacement and hear our needs, then provided options with pluses, minuses, prices, deals. After agreement and factory production, James Taylor and his experienced crew efficiently installed the windows with minimum fuss and maximum courtesy plus craftsmanship. They left call-back numbers in case of any problems, but all windows function quite well, just as agreed and demonstrated.