Philo Cincinnati

I'd give zero stars if I could since I never received the plant I ordered. All I got was bogus shipping numbers, excuses, and silence when I requested a refund. Don't take your chances buying from this place. I got ripped off.

I was looking for a gift for a friend and decided to try Philo! The selection was fantastic and I bought the cutest variegated maranta. Should’ve bought one for myself too! The ladies working were so nice and knowledgeable. I bought a pot and they potted it for me right then and there for free! Easiest and best gift I’ve ever purchased!

The plants are the healthiest and most beautiful I’ve seen anywhere in Cincinnati. Highly recommend. I love my plants Thank you!

First time here, the store was adorable and the woman behind the counter was awesome and friendly. They have some really hard to find stuff and super reasonable prices.
But: I bought a little starter Verrucosm for $20 and it had a death plug and severe root rot. Like rot to the point I could *smell* it as soon as I pulled off the plug. Entire thing was soaked, when I bought it they mentioned it had been watered that morning so I didn't think anything of it at the time. I'm hopeful I can bounce it back because it has some white roots still, but most are complete mush. I'm going to let it dry out a little and see how much more has to be removed.
Kinda disappointing and wasn't expecting it from a collector store. I paid less for another philo starter from marketplace the same day and that one was in fluval and perfect health.

Tiny little shop but they make up for it by packing in variety of quality rare plants! I was also SOOO surprised at their prices. I bought a little Verrucosum starter plant for $20! Those are minimum $75 on Etsy. (I went to a different shop in Cincinnati & they were charging over $100 for ones that were barely bigger. Like… excuse me? That’s so rude.) by far the most reasonably priced shop in this area. I’m so happy i decided to stop by. My only regret is not buying the baby Gigas & baby snowdrift. & I REALLY wish I could have left w/ one of her new Aureas!

As a small business owner, I sold my products to this store, expecting timely payment within 30 days. Regrettably, the payment process has stretched into an unexpected eight-month ordeal. Throughout this frustrating period, I've maintained open communication with the store's owner, Savannah, who, despite her efforts, has been unable to fulfill the promises she made regarding the payment timeline. This prolonged delay has had a significant impact on my business, causing financial strain and uncertainty. As a firm believer in integrity and trust, it is disheartening to witness what feels like a breach of trust, which has left me with a sense of frustration and disappointment.

While I remain hopeful for a resolution, it is essential to address these issues transparently and with accountability. Small businesses thrive on trust and support within the entrepreneurial community, and it is my sincere hope that this review serves as constructive feedback, urging the store to treat their vendors fairly. My intention is not to disparage the establishment, but to emphasize the importance of honoring agreements and fostering a strong foundation of trust in all business dealings. Let us remember that collectively supporting each other's endeavors contributes to the success and growth of the small business community.

I bought a concrete goose for my daughter, who just moved into her new home. It was perfect. The owner is so kind and I loved wandering around the store.