Pizza Hut, Bay Village OH

Delicious! Ordered delivery to work and it was fast! The food was still warm and the driver called when he was downstairs to let me know he left it. Which was super awesome, most drivers just leave and it sits down there.

Had great service today (Christmas Eve). Ordered two pepperoni melts, one without pepperoni. Worker called back to confirm if I wanted 'no' or 'less' pepperoni on the one melt. I explained it was for my wife who is a vegetarian, and she allowed me to substitute mushrooms on it. When I arrived, she was cheery and had labelled the mushroom melt so we wouldn't get them mixed up. Truly excellent service.

The thin crust pizza was like shoe leather, the pasta bowl's pasta noodles were dried out as if they were sitting out for several days. I can remember years ago how great their thin crust pizza was, but now it is simply horrible. I won't be ordering anything from Pizza Hut anytime soon.

My family loves pizza hut. There wings are delicious and there pizza is good too. Fresh out the oven and fryer when I came to pick my order up!

Pizza Hut is way better than most pizza places near me. They also have better prices and great deals

They actually put extra pepperoni like I ordered. The last 2 pizza huts freaking skipped on toppings! Not this pizza hut!

Both pizzas I ordered were dry and overcooked, the customer service was great the pizzas stunk

We ordered our pizza online. Said 10-20 minutes it will be ready, Wow.that fast for all this food. When we arrived, we didn't see any curbside signs, just for customers only. The staff brought it out after we clicked arrived here. They seemed a little confused, as to where it should go, but that was already mentioned in the order. But, they were polite, but it was a little awkward.

As for the pizza, it wasn't the best Pizza Hut pizza I've ever had. A little soggy and messy. The taste was fine. But I've had better. Also a little messy with the boxing, as if they were rushed.

The mozzarella sticks are so-so. Your kids will love these though.

The Detroit style pizza was loaded with sauce on top. If I turned it over, the sauce and toppings would fall off.

The Pasta was average.

Cookie was just a big cookie, nothing special here.

Love the pan pizza, but it could be better.

The cheesesticks weren't cut very good, average taste here.

Overall it was pizza, they made it fast, which is a plus. But I'd probably go somewhere else after the sound we spent on pizza.

I did not like the medium hand tossed pizza we received. It seemed thinner than the ones I have gotten in the past

Our pizzas were terrible, barely had any sauce on it and the toppings were very sparse. Some of the worst pizza we have had.

Service and timing was great, but I was disappointed with the advertised "Detroit style pizza. " It was square with the sauce on top, and the crust was tasty, but it did not come close to the actual Detroit pizza I can get in Michigan.

Great pizza, too greasy from too much pepperoni, ill have to remember light pepperoni next time. But love the pizza!

Why offer contactless delivery if your drivers knock on your door and wait for you to answer to give you your order?

You need to send plates, cheese, and other toppings out with order. When I visit restaurants, I get parmesan cheese and pepper with order. I dont even get that option on the app.

I paid for cheese stick but got bread sticks, when i called the very unfriendly manager she tried to fight with me saying "I did not see your upgrade" but you could clearly see it on my order. The food was cold and not very good. There are many better choices for me to get much better food and friendly and professional customer service and pizza hut is not it. Very disappointed.