PNC Bank, West Chester Township OH

The bank LITERALLY refused to break a $100 bill for me! Piece of garbage teller made me wait for 5 minutes to tell me ‘No I won’t do that for you’.

Update - I called corporate and they spent 25 minutes looking up their policy and indeed - they won’t make change unless you can prove you have an account with them. Common courtesy means nothing to this bank.

I am I am so disappointed PNC Bank because I try to deposit some money which was 25 $20 bills and two $100 bills at first it was working OK and then all of a sudden as soon as I put in the cash return four of my 20 bills and it said to try again at the time and actually give back my card as well and when I was trying to try again, my money was gone so when I checked my balance, it was still the same and $620 what is missing basically it stole my money, the ATM.

Got a cold call a week ago to review my accounts. Made an appt because I had been considering changing things anyway. Went in for the appt and the guy I made the appt with had no idea who I was or what I was doing there. He appeared flustered so I walked out. Definitely does not give me a lot of confidence in handling my money.

I really enjoy the team at PNC Bank. They are very knowledgeable, kind, helpful people. They greet you with a smile every day. Keep up the great work that you all do.