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Polaris Medina

Address 1609 Medina Rd, Medina, OH
Phone (330) 239-1950
Hours
Tuesday9:00am-6:00pm
Wednesday9:00am-6:00pm
Thursday9:00am-6:00pm
Friday9:00am-6:00pm
Saturday10:00am-4:00pm
Website polarismedina.com
Categories Motorcycle Dealer, ATV Dealer, Engine Rebuilding Service, Motor Scooter Dealer, Auto Machine Shop
Rating 4.5 17 reviews
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Polaris Medina reviews

17
Sort by: date highest rated lowest rated most helpful
Bill
February 25, 2023 12:26 pm

We are very pleased with our new purchase. We bought a 2023 Polaris 450 from Jeremy. He was fantastic in working with us and allowed the sale to go smooth. There was a small mix up between sales floor and warehouse in which we had to wait a few days to pick up our new machine. We waited approximately 4 days mixed in with the holiday season to pick it up. Jeremy was excellent with communication, brought us the ramps, and loaded the machine for me. For a salesman to take that time means he cares about his customers. Thank you for making our experience great Jeremy. We will be back in the future.

Nikisha
January 24, 2023 4:51 am

Jeremy.k, assisted me with my purchase of my new 2021 can am ryker. He is very professional, well educated on the products and services, and was able to answer all of my questions. He is friendly and created a comfortable environment. He problem solved and ensured I got exactly what I wanted in the end. He even personally delivered my ryker to me as well as went over the functions once again. He made the experience one of the best I have ever had when making a large purchase. The Medina location is great and is filled with very nice and welcoming people. I would recommend this location if you are looking for good friendly comfortable and satisfying buying experience. Thank you so much again Jeremy for ur great time and attention. Medina team, thank you.

Timothy
January 22, 2023 3:07 am

Had a great experience dealing with Bones and Trent getting the bike I came to see. Price was a little higher overall than I’d hoped for, but overall very happy with the purchase. The missing 5th star is because of the financing snafu we had that continued into the following week requiring a restart of the process. I would purchase from these fellas again.

Aaron
January 15, 2023 2:26 am

Highly recommend! Very knowledgeable and helpful sales staff. I will be back for all my future ATV purchases.

Litig8r15
January 08, 2023 8:30 pm

We had a great experience buying an Outlaw 70 for our grandson. Ordered it and it came in early. Very user friendly transaction. Pao and Bones are great to work with.

Chris
January 02, 2023 2:23 am

Worked with bones in sales the guy knows his stuff and helps you make your purchase simple and easy hes upfront and straight forward he keeps you informed as the process goes along paperwork after with the team was done without delay and easy to understand if your in the market for an atv this is the place to go my next purchase will be here

MICHAEL
November 29, 2022 5:10 am

I recently went to Polaris Medina, owned by State 8 motorcycle. I personally had a poor experience with the service department. The head manager of State 8 service, in the falls, did a great job in fixing the situation. He reached out personally, to show how important customers are to there company. This guy has retained my business for years to come. If you want a company that treats you right, please go to State 8 motorcycle's.

user
November 19, 2022 8:11 am

Polaris Medina has been great to work with! We’ve bought 3 vehicles from them the past 10 years and we keep coming back! Ernie and Brian are awesome! Thank you for fair prices and great service.

Joshua
November 18, 2022 11:35 pm

What a fantastic experience. I took two small Children in there and bought a side by side. The experience was so nice I went back The following week and bought a four wheeler. What a fantastic Group of people, they even help me coral my kids. Paul was amazing with me and my children.

Lucian
November 06, 2022 7:54 am

Very good experience with the Sales department. Excellent experience, so far, with the Service department.

Brian
November 02, 2022 11:17 am

Sales man was honest and up front with all options as well as delivery date. Closing was a breeze and will use them for all moving forward.

henry
October 24, 2022 6:28 am

Bought a used bike from these guys and had it for 24 hours before I had to bring it back for some things I wasn't happy with. I had to do the legwork to find an aftermarket compensator because stock HD replacements are on backorder supposedly or just let it sit there apart for months until the parts showed up. The service dept couldn't duplicate the charging system problems. After getting it back I hooked up my midtronics battery tester and the result was less than half capacity. So I bought a battery and no issues now. Communication from service dept was none until I complained to the manager bike sat up there for 4 weeks Also gouged my wheels pretty bad after paying them to replace the original tires from 2012 that should have been replaced prior to the sale. Pao the salesman was helpful and apologetic. I wouldn't deal with these people

user
October 23, 2022 2:29 pm

I had a great experience from first shopping online, to checking out the showroom in person. Pau (the salesman) made the entire process very easy. I can’t say enough positive things about the service. They were very accommodating. The entire team went above and beyond. Definitely recommend them to anyone looking for a bike.

kevin
October 17, 2022 11:17 pm

Walked around and looked at every vehicle and not 1 person came and asked me if I needed any help

Danya
October 11, 2022 9:05 pm

Great place to buy from! Would recommend checking them out before making a purchase anywhere else. Super helpful, efficient, and great staff. Thanks for your help Bones.

user
September 15, 2022 5:38 pm

My salesman Pao was awesome and Tom in financing had me in and out love my Slingshot and I'm ready for many miles of enjoyment Pao was so helpful showing me how everything worked and I couldn't be happier with my experience all the way around

Brent
September 10, 2022 12:34 pm

Brian “Bones” was awesome to deal with. The whole buying experience was a pleasure at Polaris Medina. Thanks Guys!

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