Pole Barns Direct, East Canton OH

Pole barns direct did a beautiful job inside and out on my pole barn/man cave. Very happy with results. Dustin and Rob were great to deal with and answered all my questions. Thanks guys for the great work. I have recommended you to all my friends as they ALL have been asking me who built it!

Website has most info except pricing.however.recently pricing changes damn near daily so I guess I'd rather get no price then a wrong price. Not sure about anything past that. Never call them or talked to anyone yet.

Pole Barns Direct is amazing! This company has a very professional team that has brings a level of service and knowledge that is far superior to most companies in todays world. From start to finish they were organized, responsive and professional. The building process was seamless and an absolute great experience. They exceeded my expectations throughout the process including the end result. Couldnt be more pleased. Thank you!

My wife and I wanted an unusual combination of structures due to constraints of a very difficult site. They worked open minded with us and other contractors to give us the most functional, usable and appealing arena with quality components and construction. The whole team at Pole Barns work to resolve any issues or concerns that came up. Finally, a contractor with people that actually cared about giving us the best. Thank you!

What a wonderful building, very happy with the service, builders are fantastic, just an all around amazing experience. Thank you!

Pole Barns Direct is simply the Best! This company has an unbelievaby skilled team that has brings a level of expertice that is unrivelled! From start to finish they clearly comunicate the process professionly and seamlessly build to plan. Couldnt be more pleased. Thank you!

When I was getting bids for the project, they were responsive but when I was ready to purchase the building, I heard no response. Later, the owner called me and told me they were doing a company function, so the salesman wasn't there. No problem I said, the issue was why didn't the company use an out of office e-mail responder, standard business practices for over 30 years. He dismissed that, asked me to remove the review and I did and later called me and told me he didn't want to do business with me. That is fine, I went with another builder who did a great job and when I asked a question and my sales rep was out, I got a vacation responder notice. It is fine if a company does not want to do business with you but when they pull out right before a contract is signed it costs you money. It required me to reschedule other vendors, and this cost me about $2500 storing items 3 more months and rescheduling vendors due to having to start over on the bidding process. Not to mention I had to pay a higher interest (since interest rates went up) on a line of credit since I could not close out my line of credit till, I had signed building plans. I am sure Pole barns direct does a good job; their product seems nice but the customer service I would give 2 stars. Building a barn or garage is a very costly experience for any business or homeowner so I felt it was important for others to know what you might expect. I will note the owner did e-mail me and put together a timeline of 40 e-mails we had back and forth and that he would publicly put that chain of events in a response to my review. That is fine, the current builder that just finished my build has fielded over 100 e-mails back and forth. This is part of the process, the builder is the expert, the customer is not. The strange thing about building a barn is there are literally 1,000 variables. I understand builders are busy and so they can afford to just skip business they don't want but others should know, maybe your experience will be fine or maybe it won't. Just know as a buyer, if you have a lot of questions, they don't have a lot of patience. I dislike writing a negative review and would much rather give a positive one but that was my experience, and it is something other people should consider when making a decision. If you look at my review record you will see I write far more positive reviews than negative.