Portage Trail East, Cuyahoga Falls OH

Called them three times and inquired online twice and no one ever called or emailed me back. Why advertise that you have units available if you don’t want to speak to anyone. If this is how they treat potential new tenants I can’t imagine how they treat current ones

This has been a great experience renting here, the building is clean and safe. My apartment is beautiful and new. The granite countertops, stainless steel appliances and new lifetime vinyl flooring are top notch. The new laundry room and private garage are great perks. The 24 hour available staff (Flory) has always been curtious and helpful. I highly recommend.

I really enjoyed living at Portage Trail East. The building is well maintained and quiet. The building manager, Flory, is friendly and helpful and the maintenance staff is great. The building has great amenities with updated laundry with plenty of washers and dryers, a room for entertaining family and friends a large pool and exercise rooms. Extra storage is available as well as secure garage parking for a nominal cost. Lots of space in the ground lot at no cost. Having a quiet place to live was important to me and PT East was that place. The building is in a residential neighborhood and convenient to the expressway, shopping and restaurants. I would not hesitate to rent here again and would definitely recommend it.

I have been lucky to call this place my home for the past 4 years and cannot speak highly enough about it. As a young resident physician, this place had everything I needed and more. Large units, concrete walls (essentially soundproof), low prices, great location, easy access to the highway, safe neighborhood and environment, extremely helpful staff, and friendly neighbors and other tenants. The building is filled with young professionals (a lot of young physicians) and some older population that has lived there for many years. As such, you can imagine the building is quiet, clean, and safe, and the tenants are respectful and kind. The units here are very big and the size you get for the price you pay is unmatched, plus everything is updated and every apartment has a balcony included. Gas, water, sewage, and trash are all included in your rent at a flat cheap fee; all you pay extra for is electric which is also cheap because it's through the city of Cuyahoga Falls. Not to mention the apartments have a ton of natural light so you rarely need any lights on during the days. The concrete walls make your apartment practically soundproof from your neighbors, which was perfect when I needed to study or catch up on sleep. The location is right by route 8 so highway access is a breeze and my commute to work at the hospital was always <10 mins, even with traffic. You are also within walking distance (~10 min walk) to Front Street, which has undergone a revitalization over the past few years and offers a ton of new restaurants, bars, shops, cafes, and nightlife in addition to seasonal festivals and events. You are in a quiet and safe neighborhood and some of the views from the apartment building, especially the ones overlooking downtown Cuyahoga Falls, are amazing. On site maintenance is friendly, responsive, and timely, although I have rarely ever needed them because the apartments are so well maintained. The pool is immaculately clean and perfect on a hot summer day. Garage parking is offered additionally, which I have enjoyed this past year for its convenience, but I did park on the free surface lot for 3 years and never had any issues. The building is safe and secured, security cameras in every hallway and parking garage, key is needed to access the building, and packages are delivered to your apartment door. But without a doubt, the best part of this apartment complex has been the manager, Flory, who works tirelessly to make your living experience here easy and comfortable. She is always available and is usually at the building early in the morning until late at night (I don't know if the poor lady ever sleeps). She is constantly trying to improve the building, renovating apartments, and handling any and all issues that come with her residents, doing so all with a smile on her face. She recently just had brand new, state of the art washers and dryers installed that accept credit cards and text your phone when the cycle is complete. After our first conversation together, 4 years ago before I moved in, it was evident that she deeply cares about her tenants and wants the best experience for them. I feel incredibly lucky to be able to call this place my home for 4 years now and would wholeheartedly recommend it to anyone looking for a place to live in the Akron, Cuyahoga Falls, or Stow areas (or other surrounding areas, it's close to everything). If you are looking for places to live, look no further. You can't beat this place.

I went to tour this apartment and the manager was way too pushy and rude. Every question I had she would either be nice or mean. Sadly, this was the deal breaker and I never put a down deposit down. Can’t have an apartment manager who doesn’t like answering questions.