Prestige Auto Repair, Mason OH

Jay is knowledgeable about European cars and is dependable. He is my go to guy for my Audi Q5. Billy (Jay’s right hand man) is also at par and handles many critical tasks. Erica, at the front desk knows a lot about cars and is very helpful. If you own an European vehicle you can go to them with complete confidence. Their analysis of any issues are accurate, service is fast, and their charge is lesser than what Audi would charge. Many a times they have done inspection free of charge. I definitely recommend Prestige Auto.

I recently had the pleasure of bringing my Mercedes to Prestige Auto Repair to address a complex issue, and I am delighted to share my positive experience.

From the moment I walked through their doors, I was impressed by the professionalism and expertise displayed by the entire team. Jay took the time to carefully listen to my concerns and promptly conducted a thorough diagnostic evaluation to pinpoint the problem.

What truly stood out was their commitment to transparency. They provided me with a detailed explanation of the issue, along with a clear breakdown of the repair process and associated costs. This level of transparency instilled confidence in their services.

Throughout the repair process, I was kept informed of progress, and any additional findings were communicated to me promptly. The team displayed an impressive depth of knowledge and skill, particularly in addressing the complexities of my Mercedes.

The repair work itself was impeccable. My vehicle now runs flawlessly, and I can tell that the team at Prestige Auto Repair takes immense pride in their work. They left no stone unturned, ensuring that every aspect of my car was in top condition.

In addition to their technical expertise, the customer service was exceptional. They were courteous, respectful of my time, and went above and beyond to ensure my overall satisfaction.

I highly recommend Prestige Auto Repair to anyone seeking professional and reliable automotive services. Their dedication to quality, transparency, and customer satisfaction sets them apart, and I will undoubtedly entrust them with any future automotive needs. Thank you Jay and Prestige Auto Repair, for your outstanding service and commitment to excellence.

Erika

Jay and his team are very thorough in all the work they do - from simple oil changes to full "A" and "B" Mercedes Service Inspections. I will always take my car to Prestige for any work that is needed. Won't even consider the dealer anymore.

Excellent service. My cars always run better after a visit to Prestige.

Great service. Fair price. I had a major oil leak along with some minor maintenance needs on my Audi. I am happy with the entire experience.

Prestige is great and will get you serviced or repaired quickly. Highly recommend.