PriMED Physicians Beavercreek Family Practice

Every provider I’ve seen here has been wonderful and sincere. I always leave feeling heard and valued. Dr. Wurm is who I see most of the time and she has always been so kind. I’ve been able to get same-day or next-day appointments for sick visits. Thank you!

Great care but it's difficult to get through to talk to someone on the phone. It takes about 20+ min for someone to actually answer the phone. Our kids have been patients there for 2 years and it's the same thing every time we call.

Asked a small question during my sons wellness visit and was billed for an entire separate office visit for something that the doctor was already looking at during his visit.what a sneaky and fraudulent way to bill a patient. This was our first office in the area since moving but I will be looking around for a different office who is not trying to nickel and dime the system by falsely billing patients. When asked to contact the office below. The case manager has been out of office all week so I’ve been waiting for a call back. This is after speaking with 3 office members and being told they couldn’t do anything for me.

3 weeks later and the case manager has yet to call me back when she agreed that they incorrectly billed me for a second visit. I’ve called two additional times with a voicemail for her and have not received a phone call. So unprofessional.

I've been seeing Dr Froelich for almost 13 years. She's been there for me for a long time. She's amazing and has always given great care. I 100% trust her judgement and would recommend anyone to this practice for primary care

Do NOT go to this practice! 1) it’s hard to get an appointment when you’re sick 2) if you get an appointment with Dr. Witt you will sit in the waiting area for AT LEAST an hour before you get called back! Then you will wait another 1/2 hour. It’s utterly ridiculous. I have left three different times because of Dr. Witt — and he’s not even my doctor! They need to get someone in there who is faster and more effective! I will most likely never go back!

My doctors have been superb; but lately the nurses are unprofessional and rude, and the office manager should be fired as never returned to an email, a request made at the front desk, or responded to the doctor's messages concerning my requests to them. This is a recent event as last year at the old site and when just moved to the new location, I never had a problem. PriMed needs to investigate what the personnel problems are, and take some positive action as needed.