Prodigy Student Travel, Worthington OH

8th grade Washington DC trip was cancelled due to the Covid. Which is NOT a security reason, Covid is a serious health risk. Only being reimbursed 90% of the total cost of the trip paid is ridiculous.
Needless to say, when my other child is in 8th grade and offered to go on a trip to Washington DC for school, if this company is used then she will not go.
Its sad that a company like this twists the verbiage of their own policy to get to keep paying clients money for something that couldn't be done and out of everyone's control.

They do not refund trip costs for trips that were not taken due to this unexpected pandemic. Terrible practices in a time like this.

These guys cancelled 8th grade DC trip and didn't fully refund people because they said they said need to pay their own salaries. I know a lot of parents in poverty effected by this and stealing $120 from poor people to line their company's coffers is pretty despicable.

We were scheduled to go to DC for an 8th grade trip. They cancelled the trip and are only reimbursing 80% of the funds back. Penalizing parents for a trip they canceled is ridiculous. I would not recommend this company for your traveling needs.

8th Grade Trip to DC:
While this agency works with schools to provide trips for students, there needs to be stronger transparency of costs and better planning. Here are the issues we experienced:

(1) My students had to eat in mall food courts SEVEN times during their Monday-Friday trip, often for back-to-back meals (lunch and dinner). For a trip that costs parents $900+ per kid (with 4 kids to a hotel room), this is unacceptable. The teacher planning this trip accepted the itinerary, so Prodigy will undoubtedly default to that excuse, but a strong travel agency will contemplate the best case scenarios for all students and make suggestions to those planning the trip. If kids have any dietary concerns, a trip with this severe lack of nutritional offerings should be a "no-go. " Had I realized the poor options my kids would encounter, I would not have let them go on this trip.

(2) When I called this agency to ask for an itemized list of expenses for the trip, I was told that the information is not given to the public. I cannot imagine making a purchase anywhere and being denied access to expenses.

(3) I contacted the office and spoke with Robert about my concerns, and I told him that I would personally speak to the teachers who planned our trip when they returned. I told him that I did not want to bother the educator in charge while he was on the road with so many kids. Robert took it upon himself to email the teacher and tell him to call me. This was unprofessional, and it was a complete violation of consumer trust. I felt terrible that the teacher's day was interrupted, and it was not the appropriate time or place to have a conversation about constructive suggestions for future planning.

I would like to think that a local agency would be a stronger representative of meaningful, high-quality travel. Unfortunately, Prodigy is severely lacking in its roll out of these trips. Ultimately, there is not enough advising of educators, and my students did "a lot"; however, in reality, they did very little that provided rich understandings of our nation's capital.

Our tour guide, Buzz Baron, was very exceptional at his job and a pleasure to be with. He gave us very detailed and accurate information and was very humorous and we did so many chants for certain terms like whenever he said “Washington Monument” we would yell our “Hot Dog! ” All in all, would strongly recommend that he does more field trips in the future. P. S. He did this on dates 11/22-11/25 2019

Definitely the best student trips company around. Would definitely recommend to any school or any group that wants to travel Prodigy will take care of you