Red Roof PLUS+ Columbus Downtown - Convention Center

Been standing in line in the loby for an hour just to check in. Put a couple keeyask in the lobby for people to check in to eliminate this nonsense.
The people at the desk were nice & professional. Not their fault.

ZERO security at all. I'd feel safer/happier sleeping on a park bench at night. Should be called Red Roof Minus 100 because there is nothing plus about this place at all. Unsafe, unprofessional you couldn't pay me to ever visit this place again. Pathetic 1 star motel if that. After walking to me and my Mothers room I was being provoked to fight some stranger who got mad because I would't give him data from my phone and come to his room? Right outside of our room door in front of the so called "security" camera. Front desk people lie and/or not competent because they couldn't see the footage. (Camera right in front of room) I think they probably help these possible human traffickers or just look the other way after our Horrible experience. BUT corporate saw the entire video footage. Front desk said they "investigated" the situation lmao. If your into fighting strangers, overpriced hotels, walking your pets across glass/broken bottles and Human Trafficking this is the place for you. My Mom was terrified to even leave the room. She was calling the front desk for help and no one even came up at all and if they did.it was when the halls were empty. Dirty towels sat in the hallway for our two night stay. They could't even put a lightbulb in the lamp after calling them. I could go on and on but this would be paragraphs. PURE HELL

JJ was an absolutely amazing! We had needed to accommodate an extra night that involved separate rooms and he fixed it so we didn’t have to change our rooms during our stay! Besides this, he went above and beyond in excellent customer service and genuine kindness!

Needed a spot to sleep. The hotel was clean and close to downtown (walked to Kemba). $15 uncovered lot across the street. Nothing fancy, think beige, but served the purpose for which I booked.

The location is great for dining and shows. We were seeing a show at Kemba Live and it was only a 15 minute walk from Red Roof. The downside is that many people missed their dinner reservations prior to the show because of how long it to for the check-in process. I waited in a long line for over an hour to check-in. The staff was friendly and I don't blame them.they said they weren't allowed to start checking anyone in until 3: 00pm (which is check-in time). As far as the room goes, it was hot, even when adjusting the temperature.

We had came to town for a sold out stadium concert, and also hotel was sold out. They wouldn't let anyone check in early in fact lady at desk was a little grouchy about it. Needless to say at 3pm there was a line throught lobby and down the hall to almost the back door. We didn't even get to see inside of our room till 4: 30. Poor planning for a major event in town.

“Excellent staff! They were super nice and helpful. Perfect location for our event at the convention center. Rooms here clean and never heard our neighbors. Breakfast was decent. Overall we enjoyed our stay and will be back when we go to our Convention again.

2023 Edit: stayed here again in June 2023 and everything still holds true. To note they no longer serve breakfast but that is ok. We have a favorite breakfast place a few blocks away.
Staff was still friendly and accommodating. We never had noise issues during our stay. Rooms were clean. We got ok sleep but we were at Origins do we didn’t get much sleep when you’re up all night and up early to play games.
We’ll be back again.

The way to get to hotel is awful, and to get to where you have to park your car its across the Street and you have to pay to park in hotel parking lot.who the hell does that.will never stay at this hotel ever again.wouldn't recommend

Great location and hospitality. Front desk staff were efficient and accommodating. Allowed us to check in early and gave us an easy access room on the first floor to accommodate our tandem bike. If you are cycling the Ohio to Erie Trail, this is the place to stay in Columbus.
Thank you for enhancing our travels.
Cheryl and Al

I hate leaving negative reviews but need to share so others can make an intentional decision about staying here

The good: bathrooms are clean. Shower, toilet and sink work well. A/C also works well! There is a dedicated work area with a desk/office chair. There is also a working microwave. The distance to the convention center is a short walk and very convenient.

The bad: there was leftover spaghetti left in the fridge by the previous guest and the fridge is barely cold. When I called up to the front desk, they shared that their maintenance person had left for the day but they did send someone up to feel the temp and assured me it was “cold”. They said they would send their maintenance person the next day but I was never contacted about this. There is a light post outside in the parking lot and the bulb is flickering for the third night in a row which means we have a strobe light inside the room. The beds are old and sinking. The pillows are old and flat.

The really bad: The walls are paper thin and all the doors close very loudly—not even ear plugs help. The family next door has a barking dog, kids running up and down the hallway, music playing, relentless movement and thumping at 1: 00am. A noise complaint did nothing.

Overall, you get what you pay for. Service is lacking. Things are old and need replacement. If basic if what you need, it may work out but I wouldn’t come back

Great place to stay. Just a 4 minute walk to the convention center. Stayed here for the Pokémon NAIC (North American International Championship). Would 100% stay here, and other Red Roof, again.

Great staff and service.
The room doors slam LOUD unless you hold it while it closes, not good if people come and go at different times.
The AC would get extremely loud sometimes and barely kept it comfortable.

$15 parking charge not included in price or mentioned until check in. Parking lot is across 4 lanes across the street. Room was 85 degrees when we walked into it. Otherwise clean and reasonable.

Staff was courteous/even friendly. There is a $56.45 charge that will be refunded in future, upon checkout.
Wifi worked well and easily. Refrigerator and air good.

No gym/workout center on site, need to walk a few minutes to the convention center. $2 forgetful charge automatically applied to the bill that you must request at checkout only to remove, but also the cheapest option close to the convention center. Get what you pay for. My personal room was dingy and faced a brick wall, but I'm sure other rooms are nicer.