Reichard Buick GMC, Dayton OH

My son and I were very impressed with our sales experience. Several emplyoyees made sure someone was helping me. Dan Hecendorn, the sales manager was extremely helpful. He answered all my questions and was very professional. I will definitely be back to service my vehicle.

The guys in here was fast and friendly i came in for a b pillar molding strip for my terrain and they got me together quickly with affordable pricing

This is my third lease using Eric in sales at Reichard Buick GMC. Great experience-straight forward, easy to make a decision and close. I'll be back again.

Did a great job on my oil change and tire rotation, and found out my battery needed to be replaced soon and gave me a option to take care of it or they could take care of it for me, I chose to have them do it. Thank you

So.let me say this. Jeremy made my day. I was a little worried, but he went out of his way and took great care of me and my GMC Acadia! Been coming here since I bought my car and can't wait to get the next one here!

Jeremy McMurtrey and the rest of the service team are great to work with!
Appreciate phone calls with status and when car is ready.

Great service and very satisfied with work performed. I have been using this dealership for service, parts, and new vehicle purchases for many years and have always been treated very well.

As always Jeremy McMurtrey did a great job of following and letting me know the status of repairs and necessary parts or changes made to correct problems with my auto.

Went for an oil change. Have always gotten great service. The service manager Brian Vance is very knowledgeable and a great guy. I take any GM car that I own there, not just Buicks or GMCs.

Everyone was very polite and professional serviced my vehicle well and in a timely manner.

We had been looking for a GMC Sierra for about 2 months. We found this truck online and from the first phone call to check availability it was a perfect transaction. Quick and accurate communication with Dan made the purchase easy for us. We absolutely love the truck.

Jeremy was great in dealing with my car's issues. We actually had an appointment the next day, but when I pulled in Jeremy gave me his attention right away. The crew was able to get to my car that day and not just hold the car until the next day when I had a scheduled appointment. My car was ready within about 3 hours with an oil change, tire rotation, engine air filter replaced, and both batteries replaced in our key fobs.

DO NOT BRING YOUR Car Here If I could rate it a zero I would.in regards to the service/repair shop. I've been taking my cars here over the years and it was a pleasant experience.ever since management changed this place went down hill very fast all the good workers quit. For starters it took them several weeks to repair my car and during that time there was no communication at all. I had to initiate it.after picking up my car and paying almost 3000 I had to bring the car right back the next day because it still had the same exact problem.they kept it for six full months with no communication at all. I had to call myself and request for a refund if they can't fix it the manager Scot Evans was very rude and unprofessional he said he would not give me a refund and they would not repair my car. I told him he would pay my money back one way or the other because there was no way I was paying three thousand dollars for a repair that wasn't fixed and then take my car on a tow truck. The manager Scot Evans then claimed he perceived that statement as a threat on his life and told me he was going to inform the owner and police.not once did he suggest talking to the owner about my car concerns but rather was quick to dismiss my concerns make the situation about himself and play victim cl.i got a call from the police shortly after about his claims and also suggesting they tow back my car to my house.this company charged me $600 for just diagnostics.yet they fail to repair my car. I am going to pursue legal action because this is broad day light robbery. Do not bring your car here unless it's for something easy like an oil change the technicians don't feel bothered to work on anything that will challenge them because they get paid by the hour so why bother after all they will get paid the same hourly fee either way.read the negative reviews those are the real truth.i can't put everything down here but Scot Evans has no business being a manager or he needs to take management classes bse clearly doesn't know how to deal with the diverse clients. Horrible poor customer service not to mention being put on hold for over ten minutes each time you call them phone disconnects and you repeat the cycle again and again.bring your car here at your own risk.managerg pog I threatened his life.because I refuse to get scanned and ge