Reineke Ford Lincoln of Lima

Buyer beware! I didn't ask the cost of a cabin air filter replacement (silly me) and told them to go ahead and do it. $55! Who knew that you had to watch your back here?

Ask the price, every time.

Let me tell you something here folks, took my truck in there for some front end noise. Before they told me anything about my truck they was trying to sell me a newer one. Next they told me that both front iwes were bad and the transfer case had "eternal damage. " They said it was on back order and it woukd take a month to get. I called back after a month, and they informed me that it would be another month. I brought my truck to krieger ford in Columbus. The only thing that was wrong with my truck was, one bad iwe, front right axel. The transfer case was absolutely fine. Rieneke Ford gives mechanics and the automobile buisness a horrible name for trying to make money off of hard working people. They quoted me 2750 dollars to fix every when it should of only cost 1200 dollars which I spent at krieger Ford!

This Service/Repair center is an absolute joke and rip-off. I took my 2014 Lincoln MKZ in for a warranty repair and to have the FCIM firmware updated. Again no diagnostics and an issue I had diagnosed. (I have Bi-Directional scan tools) and this update is a known issue with temperature controls. They charged me $200 dollars and that did not include an update on all modules. I’m not sure how this is remotely justified. Your tech hooked up a computer and then worked on another project. Furthermore, my Aunt took her 02 Thunderbird in for an oil change. They told her she needed front, and rear sway bar links, rear tie rod and front inner tie rod and gave her an estimate for $3000. Ford OEM parts were under $400 and the labor I had in it was under 6. Where are they coming up with these numbers. Highly consider another dealership and it mechanic if it’s non-warranty related.

Oil change itself was smooth. They couldn't get lugnuts off to rotate tires and wanted $150 to break them off and replace. Its a 1/3 of that price at Discount Tire.

Went in to replace vehicle. Started out rough by making an outrageous offer, but made a good deal and very happy with the deal I ended up with. Good place to do business with if you do your research. This is the 3rd lease I have completed with them. No complaints about sales or service

Place is terriable there slow and don't find you a car the only thing they care about is money and that's the damn truth! Also they lie all the time.

Went in for an oil&filter change w/o an appointment, was in and out quickly, Levi Mitchell was a consummate professional. Thanks, I'll definitely be back.

Lied about 'deal'. Waited hour for the personal person I was assigned. Awful experience! Left n went elsewhere n bought new car.

I have never bought a car sight unseen until now. After internet correspondence and speaking to these very friendly people I did! Salesman Ian, Used car manager Jessica and finance person John were impeccable in my opinion. Bought the car from out of state. Was as advertised and they made everything from finance to pick up a dream. I would highly recommend this dealership and very friendly people to others. Certainly a 5 star!

Was great service and John Bloomquist is the best mechanic in Lima area and is as honest can be about any work we have done.

Alan, Neal, and everyone at the dealership were very helpful and thorough throughout the buying process. There were many questions asked and answered as I was looking for specific features on the vehicle and they didn’t stop until they found exactly what I was looking for. Thank you so much to everyone who put up with everything to get me the perfect ride!

I'm happy to have my vehicle serviced by Reineke Ford.

The work is always done on time and in budget.

The staff is always friendly and I don't have to worry about the work being done right,
Or being sold something I don't need.

Great service department! Service advisor A+! Levi had everything ready to go and my vehicle was completed in a timely manner.

Had the pleasure of getting my new F-150 serviced at Reineke Ford of Lima recently. I was shocked and pleased to find out that the first service was free, which made it all that much better! They have an excellent staff that got the job done quickly while I sat in their great waiting area watching tv. Thank you for a great experience, I will see you at the next check up!

Was looking to buy a new car walked around the parking lot for about 25 minutes no sales men even approached me so I left

Not a good place to go. My grandma told me if you cant say anything nice dont say nothing at all. Sorry

The service department took my vehicle right away and completed the recall fix quickly and explained to me the fix they did. Pretty much it was an in and out which was nice.

The only reason not 5 star is they did not keep me informed of delays and changes in work needed. I really like this dealership.

Service department was horrible. Manager was lost, wanted me buy part for my truck at 1400$ and was fixed by another dealership for 45.05$ ridiculous.service manager not customer friendly would not recommend this dealership for service.wapak ford 1000 times better

Service department is excellent. Overall great customer service. I trust them to work on and service my vehicle.