Rent-A-Center, Toledo OH

I've gotten multiple products from this location. Had some frustration in the beginning with delivery and communication. They've definitely improved on communication, and Dana has been very helpful!

My “new” couch was delivered with a big gash in the top of one of the cushions, & a hole in another one of the cushions at the end of the couch…. Very disappointed

I have to say Dana and the whole crew has been truly amazing. So far I have gotten three items from the Glendale store and between customer service, the items themselves and the availability everything has been wonderful and I’ll definitely be coming back repeatedly

The staff made the process extremely easy and were very helpful.would absolutely recommend them to anyone

Rough start but very good people! Had ordered furniture. They had an issue getting it loaded and it broke before they left. They gave me my money back and they offered me furniture till they could get a new one delivered. About 2 weeks later. Then they gave me multiple payments on it which more than justified the inconvenience. They ended up getting me the furniture I ordered and I’ve loved it everyday since. Thank you rent-a-center for the customer service! Legendary by my book!

I made my purchases online, without seeing the item. I saw pictures, read the details of the item and decided to buy. The delivery was a little late, but that was not a big deal, I had no plans for the day so it didn't matter.
I was very happy with both the items I got. The sectional was exactly what I was looking for.
I am happy.

I ordered a product online on a Sunday. Monday was a holiday I was expecting my product by Tuesday I called the store myself to arrange delivery the lady who answered the phone had an attitude saying they didn’t have my information since I ordered online and took all the information again that she needed and stated I was on the schedule for that day 5pm-7pm a few minutes before 7 I called back when she informed me she was short handed and didn’t even have my product since I ordered online and place me on the schedule for Thursday. Thursday comes I get a call asking to move my schedule time up and I said no I’m at work. And we left my scheduled time for 4: 30-5: 30. Almost 6pm I call she said she will contact the driver and call back no call back almost 7pm I call back before they close she said he will be there in 20 minutes it’s now 8pm with no contact and they are now closed. This place is a joke.