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Republic Firearms, Strongsville OH

Address 12351 Prospect Rd, Strongsville, OH
Phone (855) 550-0100
Hours
Monday10:00am-4:00pm
Tuesday10:00am-4:00pm
Wednesday10:00am-4:00pm
Thursday10:00am-4:00pm
Friday10:00am-4:00pm
Categories Gun Shop
Rating 1.2 13 reviews
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Republic Firearms reviews

13
Sort by: date highest rated lowest rated most helpful
Brian
August 29, 2020 10:53 am

Order #11057 placed on 12/7/18. $193.13 worrh of cerekote parts never received. I wish I could give 0 stars but can't. Countless emails and phone calls no response or give you run around parts on the way.nope. No follow through just a bunch of excuses. In contact qith Christian and Breana no follow through poor service ans i'm still out 193$. Purchased same parts from 2nd Tactical received in 2 weeks no problem. Will NEVER use this company again.
Shop around people there are more reliable companies out there trust me. Yes, with same or better quality and prices.
God luck if you order from here. Unless your friends with people who work their or a big spending client.

Ray
August 25, 2020 9:26 am

15 months and no product.you guys should be ashamed of yourselves. No emails replied after at least a dozen from me. You said on your web page that you're trying to do right. Awful awful awful

Jason
June 07, 2020 10:55 pm

Ordered two cerakoted mags almost a year ago. I gave it 4 or 5 months and saw where the owner told people who rated poorly about not getting their products to email him at his email address. I tried that as well, no response and no product. Luckily I'm only out 40 bucks. If you're planning on ordering something from here just throw your money in the trash instead.

james
May 18, 2020 7:15 pm

Ordered over 6 months ago and still haven't received it! Absolutely no response from them after numerous attempts

Chris
April 28, 2020 6:25 am

I am updating my previous review. Although it took 7 months and some emails back and forth i did receive my magazine. Thank you Cullen for making this right, I do appreciate it.

Eli
March 12, 2020 5:55 pm

Placed an order on 7/24/19 and as of today 9/24/19 I have not received my order or any update on the order status. I have tried multiple times to contact them through email and phone and have gotten not response back at all. When I check my order on their website it says it the final processing stages or shipped but it has said this for many weeks now.

This company has displayed very poor customer service and I would not ANYONE do business with them. I would rate them 0 stars if that was an option.

Please do yourself a favor and shop elsewhere so you do not have the same situation I am in.

Dale
March 08, 2020 1:26 pm

This place is a rip off. They take your money but dont send what you order.
There is no way to call them and wont respond to your emails. I ordered some parts from them aug23. The web site said 21 days till shipment here it is oct 1 and still nothing. They took my money but still havent sent my order. This place is a scam just to get your money.

Michael
February 29, 2020 3:28 am

I wish I could give a zero but this review will not let me! I will never buy from this site again! I placed an order March 22,2019. Still have not received my order and today is October 12,2019. Order number 12383. This is INTERENET THEFT and FRAUD. I have already filed a complaint with bbb with no response. This business DOES NOT answer phones, or emails, or bbb complaints. As of today I am waiting to hear from the state attorney general, who is recommending small claims court. This order was for a flash hider and handguard. In this time I could have forged my own faster. This business WILL take your money but.that will be the last thing you will hear.

Joe
February 20, 2020 11:46 am

Ordered a lower parts kit to be cerokoted back in march. Still processing. Sent numerous emails to customer service with no reply. Called numerous times and got no answer. Company needs to stop taking orders until all previous ones are fulfilled. Take your business elsewhere.

Meet
February 16, 2020 2:02 am

Ordered 2 kits over 4 months ago.no emails returned.no call returned.company makes u say they can just have the money.it's not worth the headache.especially when it take 30 minutes to get message to go threw on there site cause security measures keep not working

Kyra
February 12, 2020 11:29 pm

I placed an order September 18th, I have emailed 5 times and have left multiple voicemails with zero response from anyone. It’s now October 17th and still no response. They say they are going through changes so maybe one of the changes they could make is getting back to their customers in a timely fashion.

Ken
January 27, 2020 7:42 pm

Order Placed: 07/10/2019 at 09: 37PM
Would like to tell people how the quality is but seeing as how I have still not received my product which is just a stripped cerakoted upper couldn't tell you how that quality is. I will say I have called multiple times emailed multiple times with my order number to ask for an update no answers no replies on emails very poor way to do business at this point I'll be surprised if I ever get my part and if I don't I'll be calling the Business Bureau. Highly recommend staying away from this company and this is coming from someone who never writes reviews even if bad experience I will usually just let it go. But when I pay for a product and can't even get an answer to multiple request for an update on arrival time that's just bull

Scott
January 20, 2020 3:26 am

DO NOT USE THIS COMPANY FOR ANYTHING! You will get scammed! Placed Order 11916 on 15 Feb, 2019. It’s now 18 Oct 2019.and still no product! Eight months! After at least a dozen phone calls and emails, I received no answer or reply. BBB can’t do anything either because they couldn't get a hold of anyone. I guess small claims court is the next option. It’s a shame, because this was supposed to be a gift for one of my kids. Very disappointed.

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