Rite Aid, Warren OH

Had a terrible experience last night at this particular Rite-Aid. Workers should really be trained better especially when knowing if an item relating to the COVID 19 treatment is in stock. The item was right next to the lazy worker and told me they were out of stock. Train your workers better Rite-Aid. Will make the 2 minute drive else where next time.

Made an appointment for myself and husband. Completed all forms online and uploaded all documents as requested. Arrived on time for our appointment. There were absolutely no customers at the pharmacy. We were checked in and told to take a seat. The Pharmacist was aware we were there however he continued to fill prescriptions for future pick ups and then waited on three subsequent customers that walked up after we checked in. He did not take care of us until 25 minutes had passed and we asked him if he was going to assist us. Little disappointed in his response. “We are short handed” There was a pharmacy technician on duty that could have assisted the 3 customers so he could have taken care of his appointment.

Very rude in the pharmacy. Went to get my Covid test and the girl said my reservation wasn’t there even tho I had a confirmation for it still wouldn’t give me a test. Will never go back there. When we called the pharmacy after I left the gentleman said it was there.