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Rite Aid, Toledo OH

Address 3325 Central Ave, Toledo, OH, United States
Phone +1 419-531-1172
Hours 8:00am-10:00pm
Website www.riteaid.com/locations/oh/toledo/3325-west-central-avenue.html
Categories Drug Store, Beauty Supply Store, Convenience Store, General Store, Greeting Card Shop
Rating 1.5 8 reviews
Nearest branches
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Rite Aid reviews

8
Sort by: date highest rated lowest rated most helpful
Dawn
April 08, 2023 1:39 pm

I've always found the staff to be nice and knowledgeable. Betsy is my go to for vaccinations because they are close to painless.

Amber
January 05, 2023 2:02 pm

Your pharmacy staff is unprofessional and shouldn’t take appointments because they clearly can’t handle it.

Ryannrcrkg
August 28, 2022 11:17 am

Horrible customer service. Everytime I come here to pick up my medications it's a headache also always wrong.

Angelo
June 02, 2022 3:42 am

This is by far the worst pharmacy experience that I have ever had. I have been in line 3 separate times now waiting over an hour each time to pick up scripts that I need and they close the gates on me like I’m not even there. Rite Aid Pharmacy SUCKS! Transferring my scripts asap.

Matthew
January 13, 2022 2:40 pm

When going to pick up a prescription, they refused to give it to me without an insurance card. There was no way of knowing I'd need this because I was never notified. When I asked why I wasn't told, they said it's on me to call and ask. So when I returned with my insurance, they didn't even have my prescription ready. I waited over an hour for it. Abhorrent service. Will never come back if I can help it.

Megan
December 20, 2021 7:11 pm

Worst experience ever, I was waiting over 25 minutes to be helped at the pharmacy and then they gave me paperwork and didn’t even give me a clip board. Multiple people walked out and let me add I had an appointment, and there’s no way to check in online. Multiple people walked out because it’s not worth the wait. My appointment for 10: 35am has taken over an hour and im making this review from inside the store it’s currently 11am and I’ve been here since 10: 20. I don’t recommend going through them.

User
December 06, 2021 7:17 am

They never anwser the phone, I will call for hours to try and get ahold of someone and they never anwser. And when I go there to pick my meds up, I wait in line for 30 minutes + - worst rite aid I have ever been to

amy
November 15, 2021 8:45 am

They don’t answer the phone…ever!
I thought that was part of the job.
If they can not handle the customers then owners should hire more staff.
Told by front end store workers there was not a good time or day to get through.they will not answer.

I called main office customer service only to wait on hold for 6 minutes to be told sorry about that. Whole apple and the tree thing going on

UPDATED 10/13
I went in this morning to pick up and they only have a pharmacist, trying to do everything.
This is not the workers fault, this is they are unwilling to staff what is needed.
Frankly, I wouldnt show up to that job anymore unless there was help. That is unacceptable Rite Aid!

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