RM Assad DMD, Elyria OH

This was by far one of my BEST experiences at a dentist office. Like everyone was so kind, friendly, well informed and educated. It felt like they really cared about my teeth, gum and overall mouth health. This definitely my dentist office from here on out. Because it wasn't about selling products or insurance issues, it was about me and I loved it.

They really are great here. Straight forward and care about how you feel. I like that it's a small office and you don't have to talk to 5 people before seeing the dentist. I have had root canals and filling done here with no pain. The receptionist is friendly and professional. They also always answer the phone and call back.

He did an awful job on my husband's and my teeth. Fillings are falling out after not even being a year. My husband went to another dentist and has put 15,000 dollars into his mouth. He can work at his ice-cream shop because he is not a professional, intelligent dentist. His front desk woman that takes phone calls is very inconsiderate and doesn't let you talk to the dentist about concerns and questions. They wouldn't answer my phone calls to tell me what was going on or call back after leaving various messages; so I had to call from a different number to get through. We did nothing to deserve this treatment.

The DR and his assistant assured all my worries and checked on me intently. Thanks so much for your help with the work done today. I plan to continue coming here